So your saying everyone should be able to demand a custom app icon that fits their design preferences, presumably for free?
No right or wrong involved, this means less money for you.
My morals are not for sale.
That doesn't sound like making a informed tradeoff, that sounds like the adage of "The customer is always right", which is a very different approach to business.
I highly doubt any company making a statement by changing their app icon hasn't considered the impact and I'm sure is actively watching metrics like uninstall metrics. And I'm sure given they're making the change they found it an acceptable trade off.
So in short, I don't really understand what you're point was trying to make, unless you disagree with my premise that the companies made an informed decision to modify their app icon?