Heroku Is Down

It's down again, for at least the past half hour. I submitted a support ticket at 15:56 UTC, haven't gotten a response, and as usual, they only updated the status page to indicate that there's an issue ~20 minutes into the outage.

Is it just me, or has Heroku gone from five nines to nine fives over the past year or so?

here's the link to the status page since the posted link just goes to their homepage https://status.heroku.com/