Discussion from today: "Do you know if feature X works? A customer is asking about it" "No, it was disabled because of a bug a while back" "Hmm, found the ticket, it's from 4 years ago!" "Yes, basically it's a bug from a new version of a 3rd party software that made it unusable. At that point it was basically decided that we will not try to find a workaround, we just tell the customer that it's a 3rd party issue."
The funny thing is, all the people who made that decision left the company/project and now we have the option to change it. Can't wait to see what happens next, if the new leadership changes that or not (my money is on "not").
The other funny thing is, I can think of at least two workarounds that only need a day of work and a couple for testing it.