The title has been editorialized to imply that the IRS destroyed documents because they couldn't be bothered to process them.

That's not true.

The actual article title is: IRS destroys 30 million tax documents, insists ‘no negative taxpayer consequences’

> "The IRS uses these documents to conduct post-processing compliance matches to identify taxpayers who do not accurately report their income."

So they destroyed documents that were already processed. Further, the article is unclear on whether these documents were set fire to or automatically deleted by computer systems.

Great? No. What I expected from the submitted title? No.