Deep Learning in Business Analytics: A Clash of Expectations and Reality
arxiv.org
arxiv.org
Most of the hard part of BI I have seen is joining these pieces of information together that are otherwise uncorrelated -- e.g which clicks corresponded to conversion is a tracking problem, then correlating them with actual business actions (e.g running a marketing campaign or improving a process)
It's more about data joining and data aggregation than "ML"
"...This paper explains why DL - despite its popularity - has difficulties speeding up its adoption within business analytics. It is shown - by a mixture of content analysis and empirical study - that the adoption of deep learning is not only affected by computational complexity, lacking big data architecture, lack of transparency (black-box), and skill shortage, but also by the fact that DL does not outperform traditional ML models in the case of structured datasets with fixed-length feature vectors. Deep learning should be regarded as a powerful addition to the existing body of ML models instead of a one size fits all solution..."
The authors seem to be unaware of that and are pegging deep learning as a very narrow implementation.
If you add in ingratitudes data like text the situation changes.
Most "business analytics" or "business intelligence" is bullshit work. They justify enormous expense and labor yet spend very little on the quality of the data that they rely on.
"Garbage in ==> Garbage out" is something that needs to be emphasized more when folks try to apply fancy-pants techniques to business "intelligence".