“We don’t like the new logo”
“We don’t like the site redesign“
“We don’t like Swift because it doesn’t have header files”
“What I currently do is good enough for me”
Personally, I now save myself a lot of time by not trying to explain to people why they are wrong.
Some examples: Apple's touchbar ESC key or the super low profile non-replacable keyboard, vehicles that switches to touch screen and capacitive button interfaces for critical controls resulting in less safe driving experience, Apple's iPhone "your holding it wrong" decorative metal frame, Apple's refusal to add NFC or wireless charging for years because of the metal back, there are hundreds more.
Not sure what you could do in one and not the other, but you sure had a lot of cranky greybeards when their shops had to switch, because they had to learn new ways of thinking.
You’d also run into the same situation if you had a young whipper-snapper go into a QuarkXpress shop.
The number of times I accidentally closed an almost-filled-out modal because a few molecules of my finger accidentally brushed the escape key on that @#$&* thing...
This is 100% it. Most people don't have the cognitive capacity to understand anything that differs meaningfully from the status quo. It's just not productive to pretend they do. It's no different from talking to a young child and insisting that they understand everything at the level adults do.
I dislike shopping carts simply because they look bad and I have no need for them, though I understand they’re useful or even neccessary for some.
BANG!