Basically all those secretarial-type jobs—which used to be quite a bit of the workforce—went away, replaced by making experts use computers themselves, to enter data into usually-shitty-and-time-wasting systems. It's my understanding that a lot of the folks who are old enough to have done both despise the new system.
My mom had a job like this at a big bank.
The first thing she would do each morning is print out the e-mails for one of the V.P.'s.
The last thing she would do in the afternoon is take the dictation of his replies, and then send them as e-mails.
It's one of the reasons I roll my eyes when I see people on TV and the internet pretending to be "rich" with their multi-thousand dollar cell phones and gadgets.
Really rich people, and I mean really rich people, barely use electronics. They have people to do those things for them.