If it's a true story.
She says she stalked linkedin until she found a FB employee who could explain the process. Slept with that person. Got the person to explain the process and that it was someone in a different department. Broke it off by "doing toxic stuff" and then looked at the persons linkedin connections until she could find someone assigned to the department who eventually unbanned her. (And it was multiple people she had to message until she found someone receptive)
Meanwhile the FB employee sounds like someone who got used for the most part.