All plans come with support. Even the free plans (community, or email, the bot will deflect the request but if you email you're still stuck, you will get a reply _eventually_ (due to heavy support load, it can take a while though).
The correct procedure would be:
* turn off DNSsec on old registrar (and wait a day or two)
* update NS and/or migrate domain
* wait a while and make sure it works
* turn on DNSsec in CF dash and update DNSsec settings in the domain
It's not that DNSsec doesn't work -- it's doing exactly what it's supposed to be doing.