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Is it just support? Do they do dev?

Actual engineering work https://news.microsoft.com/en-xm/features/furthering-our-inv...

"two initial sites in Nairobi, Kenya and Lagos, Nigeria... intend to recruit 100 full-time engineers by the end of the year [2022] – expanding to 500 across the two sites by 2023"

Reply on news.ycombinator.com