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Kudos to the skeptic at least for being willing to accept, and declare, that he was wrong in the first place.

There are many skeptics who would rather disregard other assertions, than to admit their own possible flawed testing/experimental/verification methodologies.

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Indeed. It was many years ago but I clearly remember he used a lot of volume and language on the initial call. It was followed a few days later up by an equally-memorably note that started with 'HERE IS WHERE I EAT CROW' in all caps. The sales guys were sure we had lost the account :)

I really appreciate that you called this part out.

When you need to admit you are wrong, your vis-a-vis will trust you more as a result. When the shoe is on the other foot, you learn who you can trust.

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