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Comment by twofornone | Hacker News Reader

I shipped 6 1080TIs out to a buyer a few years ago. He tore open the package and pretended that 4 of the cards were missing. This was a signature delivery, which means the buyer ostensibly accepted the package with a giant hole in it if his story is to be believed. Ebay immediately sided with the buyer and wouldn't help with the obvious scam until we took it to twitter and got the attention of some VP. We were out thousands of dollars.

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Had this on eBay a couple of times. You need to photograph the package before you send it inside and out if it’s worth anything significant. UPS and Hermes at least won’t pay out on delivery unless you have some evidence.

Other option is hire someone with a chair leg to go and get the parts back. If it’s eBay look at their for sale list - some people are stupid enough to relist what “didn’t turn up”.

Why do you believe that buyer was able to see and inspect the package before they signed it?

Isn't that the point of a signature? An opportunity for a recipient to accept or reject a package based on it's condition?

I live in Philadelphia behind a door with an entry code, and the only carrier that actually listens to the signature requirement is the USPS. My carrier rang my Nest doorbell to tell me he signed for me. (this was actually ideal, my mail carrier is amazing)

UPS and USPS are pretty good about using the door code, FedEx is spotty at best. Lasership, DHL, etc., will drop the package at your door without even ringing the doorbell, and where I live, there's about a 15 minute window, if you're lucky, before someone else grabs the package.

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