Luckily I found a hotel literally last couple rooms and very very expensive for what it was.
I couldn't get airbnb to do shit besides give a refund for the airbnb reservation and I think maybe I got 250 or 500 or something negligible.
They 'try' to find an alternative on the platform but wouldn't pay for my hotel (s now need 2 rooms). And since there are no airbnbs available... let alone in the city and similar.
I have never stayed airbnb again only hotels.
if they allow hosts to pull that crap they should pay for alternate hotel lodging.
That means if they boot you from the flight or hotel room, they have to pay for your costs to find a replacement.
Yes, many companies have terms that try to limit their liability, but those terms usually aren't enforceable.
Airlines overbook and will try to get out of it by refunding your ticket. Refuse the refund. They'll up the price a few times. You can get up to an upgraded ticket on a later flight + hotel stay if the stars align.
https://europa.eu/youreurope/citizens/travel/passenger-right...
Also in my experience airlines will go out of there way to help and rebook. Sometimes it is the next day though which sucks but isn't totally apples to oranges ;)
After causing a sufficient amount of fuss because of the urgency of it all it eventually got escalated to someone more senior but the result was the same. Best they could do was a refund, no recourse for the host, with the extra salt in the wounds with the parting words of something like "I can provide you no further help today as it's a holiday weekend and I am leaving now and will not return until Tuesday". To this day I still suspect that the host simply got a higher priced offer given it was a popular weekend that had an unseasonably great weather forecast and so they cancelled on us. No effort to find us alternate accomodation. No refund sufficient to cover the costs of doing it ourselves at such late notice. Nothing that came close to addressing the fact multiple families had now wasted their money on plans they couldn't do.
Unfortunately it's not the first time it had happened either. The story has been the same, the only saving grace in the other situations is we'd been able to work out our own Plan B. I'd never use Airbnb again unless I was confident there was a Plan B I could execute on with only an hours notice. That limits its usefulness to out of season and in areas with a multitude of options, or where I am at least ok significantly adjusting my planned location.
that sucks. I think a host should only be allowed to cancel if they offer another place with similar features (like room number, and location) for the same amount of time.
So, while there isn’t a huge amount of recompense in the event it happens (I’ve been on the receiving end, literally arrived for them to tell me that sorry, they can’t do this week - it sucks), they do penalise hosts who do this, and will almost always take the side of the guest in any dispute.
If they comped it, that sounds very much like they helped you a lot. Not sure how anyone could describe this as "not really" helping?
If your long term stay is cancelled a few days before it can be pretty much impossible to find an alternative. On both occasions that this has happened to me, Airbnb has offered only a $100 voucher.
The reality is long term stay on Airbnb is a risky bet. Still often worth the risk, but something to be aware of.
I would guess that the same can happen with all other alternatives. Perhaps not for a hotel but who would want to stay in a hotel for a month? (Also that would be a huge expense)