And I'm not the GP, but I agree. To expand my thoughts:
- The free version is vastly inferior to lichess.org, and it nags you to upgrade at every opportunity.
- They are anti-competitive to the point of censoring the mention of lichess on their forums (for e.g. feature requests) [1]
- I guess it's subjective how paid chess.com compares to lichess.org but I much prefer lichess.
- Minor UX/UI annoyances (you can't give your opponent time or allow takeback requests in a rated game, etc.)
- The price of diamond membership is quite steep for a chess website, but I guess compared to lichess.org anything is quite steep.
Thinking about it further, I guess chess.com seems extra bad because of the existence of lichess.org which is just amazing (100% open source including the apps, zero ads, open API, can download the database of all games, etc.)
Full disclosure, I'm a diamond chess.com member (signed up in January for a year) because I'm quite a chess enthusiast and really wanted to see if it was worth it. It's not, in my opinion.
[1] https://www.reddit.com/r/chess/comments/qudyuq/why_streams_w...