However, there's one point that makes me skeptical: there are no organizational changes, or changes to leadership, or anything in that direction.
This sounds like "the tech guys screwed up, culture and management is fine here". Which it might be, or it might not.
I would have loved to see
5. We will stop pushing customers so hard towards using our cloud
for one, but that wouldn't be convenient for Atlassian.
So you can’t say it’s slow or unperforming.
> 3.3. Restrictions. Except as otherwise expressly permitted in these Terms, you will not:
> (i) publicly disseminate information regarding the performance of the Cloud Products; or (j) encourage or assist any third party to do any of the foregoing.
Used to be common to see this kind of comparisons between databased for example.
> Except as otherwise expressly permitted in these Terms, you will not:
> ... (i) publicly disseminate information regarding the performance of the Cloud Products;