Its ok that they require verification through official documents but PayPal is known for locking people out of their accounts even after they have submitted these verification proofs. The Resolution Center is a farce. I have uploaded many different documents, but it keeps showing me the same verification problem. This has gone on for over an year now. PayPal is not important to me and so I can just ignore this problem. I don't even the worst bank here, in India, keeping people out of their accounts in such a way.