I cannot read the entire article as this is a TechCrunch-Exclusive, but I'd say that Robinhood sank their own ship. They screwed over a lot of their users in January of 2021 right at the moment that they could have gained a loyal customer-base for life. A good number of people were understandably aggravated by that and took their trading elsewhere. And it's kind of a shame because Robinhood does genuinely have a good, approachable modern interface that a lot of people want to use. But many people cannot use a broker that they don't trust to not rugpull if it suits them.
They deserve every bit of failure they cultivated. We all know when it's 'free', that you are the product -- but a LOT of people who didn't realize that had a very expensive eye opening experience Jan 2021.
I hope when it's over Vlad and all the other people at the top there rot in jail.