Just being able to download music from the internet was already a game changer, it didn't suck! Before that if you wanted to hear a song from an album you didn't have at hand and you wanted it RIGHT NOW, you had to call into a radio station and ask nicely for another human being you've never met to play it for the entire city.
Waiting 60 minutes to download "Stairway to Heaven - LIVE rip" by "Guns N Roses and Bob Marley and U2 and Green Day" was a privilege.
What is this, alternate history?
By basically every measure they’re extremely successful and following the Google strat of their main advertising business finding moonshots.
I have a book from that era all about mobile camera photography, written by a professional photographer, and illustrated only with pictures shot on a Nokia phone. The pictures are of excellent printable quality with amazing colors.
IIRC a combination of weird regional roaming agreements, odd incompatible networks and the sheer size of the country leading to lots of coverages blackspots meant that the US just didn't get widespread adoption of decent mobile tech.
Can't find it at home to provide some scans, sorry :-/
I think at that period the US was way behind the rest of the world on mobile tech. I remember people in a phone shop in New York being really impressed with it.