ISPs can’t find any judges who will block California net neutrality law
arstechnica.com
arstechnica.com
Weird.
The US has some of the most expensive Internet access in the world. In most places it's pretty crap too. Many places have no competition. Some providers are in clear breach of contract in not providing customers service as they promised to do.
But apparently all that's not enough. We get the argument that the likes of Netflix are "pushing" their data at no cost onto "their" network. This is such a ridiculous argument and is nothing more than an effort to extort Netflix and other streaming services because it's eroding their cable TV services.
No one is "pushing" data onto the network. Customers are pulling that data and those customers, by definition, are already paying for the bandwidth and the network access. But this doesn't stop lobbyists pushing this narrative onto Luddite elected officials. It's double-dipping. No more, no less.
I really hope CAlifornia's net neutrality laws stand and get copied by other states.
More importantly, I'm used to ISPs wasting their lobbying on not paying for laying out fiber and their trust and goodwill budget on deceitful and greedy pricing, bad customer care and capricious geographic coverage: if nobody trusts them more toxic types of propaganda are out of the question.
What are the communication strategies of American ISPs? Even in monopoly and near-monopoly situations, why do people believe them?
I don't think there is a better way to rub salt into the wound.
How could I test this?
fast.com
In my experience these always tell the truth
As it happens all around the world, and has been told here several times.
One possible symptom is that your lagging Video conferencing, VPNs, other remote working stuff, even simple down- and uploads to/from whereever are suddenly fast.
As long as you are visiting these speedtesting sites.
If ISP was honest, they would sell 10Mbit connection to each apartment. What they do (at least here) is sell 100Mbit to each apartment and hope their usage isn't all at the same time since it can't support it.
I ended up paying more for a 200mbit connection straight to my apartment because of this. I was on a 500mbit connection before when working from home, then lockdowns started and everyone started to work from home and during work hours, if I would get 10-20mbit I would be happy. They sold me 500 but never had that capacity, so they 'blame' netflix and not them selling only what they can (like gyms, they sell over capacity and if for some reason all show up, they are screwed)
* not oversubscribed
The first is that many US broadband connections are on traditional cable systems (or HFC). And these are a shard bus design, meaning you and your neighbours are competing for bandwidth. This is a common cause of degredated connections.
Compare this to fiber The fiber connection isn't shared at all... until you reach some junction, exchange or node. There are various flavors of fiber (eg FTTH/FTTP, FTTN, FTTC).
This brings us to the second issue: bandwidth beyond the last mile is also oversubscribed and it makes zero sense to do it otherwise. Residential customers in particular just don't use that much bandwidth and they don't use it consistently. I mean a gigabit connection is enough for 30+ 4K streams at once at pretty much max quality. But being able to burst bandwidth for fast downloads is really nice.
The amount of capacity required to guarantee speeds would be massive. And how far does that extend? Does the ISP have to maintain that capacity just within their network? Or would every peering connection also have to be able to handle 100% of subscriber bandwidth?
The whole idea quickly falls apart as soon as you look at it a little deeper.
No, the "up to" is written in such tiny print that it's practically invisible. It's not what people think they are buying.
The ethical thing to do would be to sell it as "X, bursts up to Y", with legislation ensuring that X is displayed at least as prominently as Y.
maybe there should be some discussion over statistical properties of that degredation and minimum service levels, because ppl tend to watch tv at roughly the same time.
cable customers routinely see service degredation (reduced bandwitdh, packet loss) at peak usage hours, because the lastmile topology is a shared resource (ring/bus) with an oversubscription ratio >20. (tbf docsis 3.1 did get it somewhat under control)
most (non gamer/tec) customers don't bother/notice unless it's so bad that their voip or netflix craps out. isp support will shift the blame to wifi (also shared resource) and noones the wiser.
shifting blame for congestion events is dishonest thou.
"You pay for symmetric gigabit internet access. You share this line with 4 customers, and load balancing means your service performance will be equally distributed among the users of the line at any given time. The internet egress point where you leave Honest Joe's network is a 25gbps connection and is shared by 382 other gigabit residential customers. The average load at egress is 14.5gps down, 5 gbps up."
Allowing customers to pay a premium for dedicated access is a net good as well, because that can finance infrastructure improvements.
It's greed and lack of transparency that causes shitty service. It's repeatedly merged isps that are so big that they can afford to not give a shit about the last mile.
The sick joke is the unused fiber capacity. Many of the large isps have residential fiber presence, but don't want to invest in towns under 100k people, so they leave the fiber to rot. A lot of ambitious small isps funded and deployed fiber throughout all sorts of places in small town America but didn't stipulate the use of the fiber when they sold out.
In theory they can, obviously. In practice if you pool 100's of users, the "regression towards the mean" kicks in with a vengeance and it almost never happens.
How do we know this? Well in other jurisdictions like Australia say (which is where I live), ISP's are required to guarantee a minimum peak period bandwidth. If their customers don't get it, they can complain to the government and _the government_ will prosecute the ISP.
The ISP's squealed like stuck pigs when this rule was implemented. What actually happened when it was introduced was nothing, apart from a few prosecutions when the ISP's lied. When I say "nothing" I don't mean absolutely nothing as every ISP had to label their wares with the real bandwidth and cap they would give you. For example, if you had a nominal 100Mbps internet link (which is the number they always quoted before the rule) an expensive ISP might say it was 95Mbps guaranteed. The cheap ISP, surprise surprise, might say they only guarantee 85Mbps on that same link. But no prices changed, and mostly no speeds changed. "Mostly" because a few liars had to stop lying and once the truth was visible the were driven out of the market.
Economic textbooks tell you a well informed market functions better than when there is an information imbalance between buyer and seller. All Australia did is correct that imbalance in the internet market, so it functioned a little better at matching buyer to seller.
But Australia went much further than that. There are no ISP monopolies in Australia, so there _always_ many alternatives for every retail purchaser. I won't going into how they achieved that, but I will tell you one consequence you might not expect. It means there is no need for net neutrality in Australia either. An ISP might advertise Netflix gets preferential treatment, perhaps Netflix traffic doesn't contribute to caps. That's all fair, but if an ISP penalised a customers Netflix viewing because Netflix didn't pay them a bribe - well churning to a new ISP is just a few clicks on a new ISP's web page. You don't have to ring up Comcast and plead your case - being able to change ISP's without contacting the old one is the law.
Australia solved it's internet delivery problems, including thorny problems like net neturality using the most basic of capitalist tools - putting systems and laws in place to ensure there is a highly functional market. It is remarkable how well capitalism works. It's amazing to many of us that the USA seems to prefer crony capitalism instead.
Ballpark FMV for 1Mbps for a month is currently around $0.08/Mbps in the US at scale in carrier neutral datacenter.
If you watched a Netflix HD stream all month long, it would cost maybe $1.
But of course it doesn't actually cost Verizon or ATT or Cox that - Netflix almost assuredly *pays them* to carry that stream.
Blaming the users is a ridiculously bad take - the issue is that the ISP didn't invest in fixing their last mile, or is needlessly congested at their head end, and they could fix it for trivial amounts of money.
Increasing bandwidth to the cable head end or FTTN? Trivial.
Replacing DOCSIS 2 equipment with 3.2 equipment? More expensive.
Running actual FTTH? Hard, large upfront costs, but you have an asset with a 30+ year life span that’s cheaper to maintain than copper.
The consumer is paying the price of what they can get out of the connection. Conversely I pay extra (higher bandwidth pipe) so I can stream more HD videos, and even extra so I can do so without a overages fee per GB after a TB.
The consumer in this case just paid to have a bigger pipe (more HD videos) and a use more data (unlimited bandwidth fee extra).
Over $100 a month extra to stream more HD videos, and to not get double the bill just for going over on bandwidth.
The anti net neutrality argument is all about taking that freedom away from you. ISPs don't want to change their business model. They want to offer up to X mbit/s but they don't even want to guarantee 5 mbit/s. If there was net neutrality ISPs would be forced to offer plans that are only partially oversubscribed not 100% oversubscribed.
If you wanted a 5mbit/s plan the ISP would still oversubscribe and you would get screwed over by them.
In New Orleans, Cox has offered “gigablast” (yes that’s what it’s called) Internet in some areas while AT&T offers fiber. Now they often don’t overlap, which isn’t wild given they are incrementally upgrading a large area section by section, so I can easily see wanting to be first to an area your competitor isn’t offering a comparable product. But here’s the rub: Cox also offers 5mb down/600kb up in some areas of downtown New Orleans. That is unusable Internet. No one would get anything but AT&T, who hasn’t laid fiber in that area yet, but gives you 25+.
That’s not competition, that’s the appearance of it.
You have 10k customers (out of a possible 20k) - do you upgrade your lines where it would make you fastest by far, or do you upgrade your lines where you’d just be as fast?
The second probably has fewer customers, the first will get you new customers.
It's pretty wild - it's absolutely a federal concern because it is utterly impractical to enact & enforce state-by-state... but they (Pai & co) know that.
An effective method for defeating geographic internet monopolies is to force ISPs to rent out their lines at fair prices. This is the status quo in the UK, where competition forced internet prices to lower. That this common sense pro-consumer policy is not pursued by the Democratic FCC commissioners is evidence of some lesser level of regulatory capture of their side as well.
Really? Some highly developed countries have fairly expensive Internet as well. Not sure the US is much of an exception, if you consider not just the cheapest countries.
> the United States ranks second on the list of OECD countries, behind only Mexico, for most expensive internet prices
> When we look at Europe as a whole, we can see that the United States pays more for broadband internet access than any other country on the continent; in fact, rates in the US are more than double the average
Looking at absolute cost is not a good metric. You have to factor the cost vs the median purchasing power otherwise the comparison is meaningless.
Competition is a trickier issue because in most cases overbuilds make little economic sense. The best situation is probably municipal fiber (who builds and maintains it) and retail ISPs rent that infrastructure to provide services.
But instead the US incentivized cable network builds in a terrible way: by providing franchises. The ISPs would pay the city for a monopoly, basically. Cities got addicted to this income and were allies in opposing competition as a result.
I doubt poles could physically handle the number of lines to ISPs that are needed to guarantee this.
I'm not opposed to net neutrality, I just care more about fixing the anti-competitive stuff. If we can do both, all the better.
I don't think anyone noticed back when Obama Care (ACA) was passed and challenged at the Supreme Court. When deciding to hear the case they said it was not a tax, but when they actually debated the issue suddenly it was a tax.
Lol what? I can get 5-10Gb/s fiber in my town for $120-$200/month.
If I want 1Gb/s fiber it’s $55/month.
If I want 100mb/s it’s $20/month.
To your point it’s about regulatory capture. Not all states and localities have that issue, it’s almost entirely to do with several corrupt states that get targeted.
Good for you, that puts you in the top 1% of US towns (maybe even 0.1%). Way to totally miss the forest for the trees.
See AT&T fiber options
https://www.att.com/internet/fiber/coverage-map/
Where I currently live and where I lived previously I’ve had multiple cheap options. The issue has to do with regulation
In Illinois? What alternative universe are you from? Yes, really, I stand firmly behind the statement you are delusional at best!
I get 25/5 mbps
This creates a situation with less corruption, less regulation and cheaper instillation costs
See AT&T map for instance:
Cities tend to have a fairly high level of corruption AND it’s expensive to put in new wires / fiber. Most suburbs I’ve lived in (3-4 in the past 10 years) have had very good internet, cheap and like I said you can get some beastly fiber now.
People say this, but we had net neutrality for years and it never improved the reach of broadband into rural areas. It mostly benefited cities.
I would like to see a version of net neutrality that doesn't just do the bare minimum in terms of encouraging broadband development in rural areas, starting with the FCC redefining broadband so their little map is more accurate to how slow the speed and dismal the access really is.
The issue there isn't net neutrality but rather open access. Countries with affordable internet generally have open access requirements for network operators.
Net neutrality is a separate issue to do with ISPs attempting to double dip, leveraging a large customer base in order to do so.
Net neutrality is needed when there is not good competition. If there is only one or two ISP its important that they can't mess with the basic service.
Downloading bandwidth is free. The person who is uploading is the person who pays.
On top of this, Netflix offers to install CDN nodes within other ISP's networks to reduce that ISP's traffic across exchanges (connections between ISPs). If an ISP doesn't see the value in those and wants to treat Netflix like any other traffic that makes it's way to AWS, they're welcome to do so; it's just very not in their favor. Them using that as a cudgel to try and extort money out of Netflix is absurd.
Now that I think of it, I don't know whether my capped mobile usage counts uploads towards my contracted limits. I assume it does.
Some telcos, mostly in Europe, are trying to force through sender-pays settlement because it would make them money but that's fairly recent and I hope it doesn't go through.
Buying internet transit typically works by paying something based on max(ingress, egress) * bandwidth cost where bandwidth is measured at the 95th percentile of utilization for a month.
I don't understand how anyone could oppose this.
Largely it comes with the idea that use = cost, and that infrastructure has limited capacity and is therefore zeroish sum. For example, a common idea is that we should tax trucks more than other cars because they cause a large amount of damage to our roads. Following that logic, the companies that encourage users to consume more bandwidth should be charged a price for that since they're the ones making money on it, and we don't want to raise costs on users.
I mean, How could they? I'm an IT professional, read a fair bit, and know a random smattering of networking terms from MPLS to T1 to DSL to SMTP to FTP, setup my own VLANs and Access Points at home, but I didn't know what "DIA" is. Saying that "ISP customer would not confuse DIA for regular bandwidth" seems like an incongruous sentence.
>>And the fine print for most ISPs explains what "unlimited bandwidth" generally means.
Be that as it may be, I pay some amount of money for some amount of service, whether spelled out clearly or heinously. I agree that narrative "Netflix is pushing data onto poor helpless ISPs" is disingenuous at best, and double-dipping by any definition.
> But given the state of the market, I don't know a _single_ ISP or customer that would confuse DIA for regular bandwidth.
You brought up DIA. I didn't see anyone else comment on it.
IMO the solution has to come from the FTC. The US has neglected to regulate telecoms in the name of innovation for a long time, but now so much of everyday life happens atop telecom companies that I think it's imperative they regulate properly. This includes term sheets showing exactly what internet service is being offered and maybe just doing away with the term "unlimited internet" altogether.
see for example https://news.ycombinator.com/item?id=10645577
Also, does the ISP who wrote that linked article, Hetzner, still support net neutrality? I can't find anything else in English about it since the linked article from 2015 (archive [1], and new link [2]), but maybe that's because other content hasn't been translated.
> Hetzner Online stands for high-performance and high capacity Internet. In the last few years, our network infrastructure has expanded little by little in order to provide our customers with optimal performance. Currently, about two-thirds of our network traffic is directly exchanged with cost-neutral peerings of various partners. Among them are privat peerings with large network operators.
> For this reason, we have been increasingly concerned with DSL and cable providers who have no open peering policy themselves but are also not connected to other Tier-1 carriers with sufficient capacities. During the peak traffic period of 7 pm to 10 pm in particular, the concerned DSL and cable providers hit their capacity limits and thereby impede the fluent data stream between individual networks. This has lead to increasing complaints from the providers' customers because the customers cannot access their servers with the level of performance that they are used to having from Hetzner Online.
> These customers already paid for comprehensive and quick access to the Internet with their monthly DSL and cable fees. However, providers are no longer satisfied with just this source of profit. They now also want to collect revenue by charging large content providers fees for access to their network. For this reason, interfaces are being operated at their highest capacity -- to make paid access to the DSL and cable providers' networks attractive for content providers. The end consumer is then forced to pay double for unlimited access to the Internet. We at Hetzner Online do not support such policies and declare our support for full net neutrality.
[1] https://web.archive.org/web/20150906025055/http://wiki.hetzn... (archive b/c the OP link is no longer accessible)
[2] https://www.hetzner.com/presse-berichte/2015/01/156830 (article appears to have been amended)
They do, but had to relent on holding Telekom accountable because customers threatened to leave as their end-customers from Telekom complained that the services were not reachable or low-performant.
In the end, IMO it's safe to say that Telekom abused their customers to bully Hetzner into paying.
After years and years of appalling DSL speeds (think < 5 Mbits/s) and no alternative except Vodafone LTE @ 50 euros/month for 10 GB of data, the (local?) government came up with subsidies for the first provider bringing glass-fiber to local towns. Ha! At once, they were all rushing to lay down fibers..
But, the subsidies were only for connections up to the local relays, not for bring glass fiber to the local customers. So once the scramble to the relays was finished, nothing else was done.
Two years down the line, slowly, you can start paying (1500 euros) for a connection to your door that should come in the coming months. And the breath-taking connection speed of 100 Mbits symmetric. Which, granted, is a good improvement for casual browsing, but not quite good enough for businesses.
Net neutrality asks the internet to work how road taxes work. You pay for a certain bandwidth (a truck) and you can transport whatever goods you want with that. It doesn't matter if you go to walmart 5 times a week or split your trips to costco, walmart and target. Or maybe whole foods has a deal with the state that makes the people driving trucks to them exempt from the additional fee.
I'm a proponent of weakening net neutrality for when lives are at stake, but that's hardly ever the case on the internet. The problem is that most non-neutral treatment is the result of business interests rather than the greater good.
> 3103. (a) Nothing in this title supersedes any obligation or authorization a fixed or mobile Internet service provider may have to address the needs of emergency communications or law enforcement, public safety, or national security authorities, consistent with or as permitted by applicable law, or limits the provider’s ability to do so.
[0] https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml...
How is that not similar to ISPs throttling?
Not that I care much either way. I care more about localities and states encouraging or enforcing monopolies.
The toll road doesn’t forbid trucks or cars painted red just because traffic on the toll road is heavy. Paying for the size of your vehicle isn’t like throttling; it’s like paying different amounts for different bandwidths.
It’d only be similar to throttling if the toll roads charged different amounts based on the contents of the vehicles.
The entire industry is built on free peering unless traffic is very asymmetric for the most part.
This is analogous to converting existing lanes to express lanes on highways, people are not going to pay if there is no congestion. The city makes more money removing a lane from regular use and also not investing further on road expansion / alternative routes.
Allowing them to do that creates an non-level playing field, which disadvantages the smaller sources that many users would be very interested to view.
Look at YT and the hiding dislikes. That was all about establishment players being very widely and publicly disliked for poor quality information, outright lies in some cases.
How did people know?
Thos smaller sources able to get a lot of attention.
The minute ISP's get to prioritize, they get to create near infinite artificial value by making endless deals about who gets what and when.
Nobody but the ISP'S and establishment support that garbage.
There is no value added to anyone, except the ISP's and establishment.
There's no growth left selling bandwidth. So they need to get growth by being anti-consumer.
To hide the scam, they want to prevent your computer from running any software that would need the whole 3TB.
Not quite as bad as ISPs, but the storage industry isn't great either...
We already have massive media conglomerates which have consolidated even more in the last decade.
In order to maintain a competitive space, a neutral internet must be maintained. Otherwise you're cementing the position of those who own the content and means to provide it.
The issue is not use it’s prioritization. That’s the danger.
Netflix pays to prioritize their traffic over Discovery+ or your video streaming startup. Now when it’s busy and the pipe is fully consumed, Netflix is perfect and your company is dropping frames and buffering.
Legislators let the ISPs get away with it and it’s why we have such high prices for such trash service compared to other first-world countries.
It's true that it'd be bad for Discovery+ to pay for prioritizing their traffic over yours, and I'm very sympathetic to net neutrality on those grounds, but opponents would point out (as far as I can tell correctly) that ISPs have never really tried to build such a program. Throttling and traffic fees rarely come up except at the scale where the actual components of the underlying infrastructure matter.
I think it's the reverse: the idea is that your server in Romania keeps getting a low-priority until you send each ISP (Comcast, AT&T, etc) a cheque every month.
They don't need to send you a bill, they only need to wait for your money.
Again, I don't agree with what the ISP is doing, but I can rationalize how they think it makes sense.
It only makes sense if they perceive no backlash for overreaching.
We need to look closely at what they are currently doing. They're expanding zero rating on mobile, and also on broadband in some areas by claiming that their network is "proprietary technology" and not subject to such net neutrality laws.
Meanwhile, municipalities are prevented from building their own networks to compete with regional broadband monopolies. It's internet-highway robbery.
But you're conflating different ISPs with different types of anti-competitive behavior. Prioritizing non-streaming-service (e.g. throttling Netflix at prime time) packets could, for example, help a regional ISP stay competitive. That's different than the anti-competitive behavior the big ISPs engage in when they lobby governments/help pass laws which _block_ ISP competition in regions like Denver. Different issues with different effects.
This was Ajit Pai's argument. That we should regulate nothing until there's a problem. There are two problems with it,
(1) It's already a problem. There have been documented examples of ISPs throttling, favoring their own partnered content. Also they are actively expanding or seeking to expand zero rating which is anti-competitive.
(2) At the point you actually have a barren landscape in which competitors cannot grow, you've already sucked in a slew of investors on the idea that these monopolies' business models are sound. If the government steps in at that point, they risk being seen as the bad guy for destroying all that investment, which can have political consequences.
We can avoid all that by acknowledging the existing problems, and encouraging competition among ISPs. There should be very few people advocating for monopolies, and we outnumber them.
> Prioritizing non-streaming-service (e.g. throttling Netflix at prime time) packets could, for example, help a regional ISP stay competitive.
That only helps Netflix and that ISP maintain their grip. It's only competitive if by competitive you mean stomping out any new ISP or content provider that is unable to make such agreements.
It’s why even in Silicon Valley in 2022 we’re paying Comcast and can’t get Google or even Verizon FTTH.
No. There are lots of things companies could theoretically do to be more competitive. That doesn't mean those things are good or should be legal.
> That's different than the anti-competitive behavior the big ISPs engage in when ...
Actually I think the two are tightly coupled. There's a Hetzner article linked to elsewhere in this comment section that does a good job of articulating it. https://web.archive.org/web/20170607120440/https://wiki.hetz...
> With a cost-neutral peering, each network operator pays for the expansion of its own network itself. Likewise, every network operator shall bear the costs of its own router interfaces at the connections between the networks (peering points).
> Large content providers have a strong interest to reach the DSL customers of DPCs with the best possible performance, and therefore are looking for alternatives to congested interfaces between the carriers. These are found usually through direct connections of the major content suppliers to the respective DPCs. At this point, the DPC can use their market position, since as a result of congested interfaces no other carrier can reach the DSL customers of the respective DPCs with sufficient speed. Therefore, the DPC can set prices, free of competition, which interested content providers have to pay to achieve performant connctions to "its" DSL customers.
So effectively ISPs are incentivized to neglect peerings that they aren't currently double dipping on in order to use their customers to coerce payment. Note that (unfortunately) DTAG was eventually successful in coercing Hetzner to pay for peering with them. They did this by abusing their customers. It's textbook monopolistic behavior.
They would disconnect the net at every border imaginable and charge for access along every gateway. It's an authoritarian's wet dream to have such control, and we the people should oppose it at every turn.
Setting up a framework that cements existing monopolies isn't capitalist, it's anti-competitive.
* ISP = Government * Client = Driver * Netflix = Ford * Shows = Truck * Bandwidth = Roads
The Government (ISP) taxes the Driver (Client) when they buy a Truck (watch shows) because that act puts stress on the Roads (Bandwidth). They do not put a special tax on Ford (Netflix) for simply offering a Truck (show) for sale.
So if the ISP wants to get extra revenue from this they need to charge the client more as they use more bandwidth.
And the users also pay for the bandwidth to download. Exactly how many more times do the ISPs need to get paid?
It seems like if Netflix were unable to upload the video to their customers, that would be pretty detrimental to their business.
I'm not against net neutrality myself, just trying to add a bit of background behind why certain folks may oppose it.
generally when businesses have a cost they charge extra to cover that. Or theoretically they may be making enough money that they could have less profit for a year to improve service.
>the ISP is specifically choosing to drop Netflix packets at a higher rate than other packets.
yeah, and then they are saying we would like to be able to offer a service where we don't drop packets of particular customers if they pay us money. So the 'nice packets you got there, shame if anything were to happen to them' business model.
It all went away when Netflix started installing CDN caches.
And it wasn’t just level3, it was L3, Akamai, and Limelight: https://www.businessinsider.com/akamai-to-lose-netflix-as-a-...
It's not clear what this means. I guess in the context it means everyone pays the same unit rate per amount of data transferred?
I think there's more subtlety than this. I pay more for a 100MBit connection than a 10MBit connection, and also pay more for the data transferred over those connections? Are they allowed to charge higher speed customers a lower unit rate?
Absolutely not. That practice should literally be illegal.
> or do they have to drop them randomly?
Yes. This is the only reasonable approach.
> And can you pay to be in a “never drop my packets” group?
No. That should be illegal to offer.
If the ISP's network is incapable of meeting their customer's demands during peak hours and they oversubscribed themselves so badly that they're contemplating such tactics then they ran their business dishonestly. They fraudulently made promises that they were incapable of delivering on and got caught. They need to fix their network or go out of business. And possibly should face legal consequences for their behavior.
> Absolutely not. That practice should literally be illegal.
This is correct for selection based on the remote endpoint. OTOH, it's very reasonable to drop packets selectively based on the local endpoint, so that packet loss affects customers who are actually using 90-100% of advertised bandwidth (eg for streaming), but not those using <10% for stuff like checking their email. (Arguably, local-selection should be required, to prevent the ISP from making anti-net-neutrality FUD along the lines of "my neighbor's Netflix is making my email not work" actually true.)
Why not ? From an engineering point of view, with a scarce resource, dropping only the biggest user (Netflix) looks reasonable.
Obviously, it should be illegal to ask money to do not have them dropped.
The decision of who is the biggest user needs to be made in realtime at the point of congestion, not identified on a quarterly basis by the accounting department and pushed out as policy across the whole network.
1. the destination customer can pay themselves into a tier such as "never drop" 2. the source customer cannot
That is, retain "money is power" for individuals but add a veneer of social respectability by denying Netflix etc. to just buy up the bandwidth.
Because settlement-free peering was a foundational piece of the internet until ISPs decided to ruin it: https://www.inap.com/blog/despite-comcast-netflix-deal-settl...
Cloud providers already bill network traffic at extremely high prices. The cheap ones oversubscribe their connections, according to the motto "you get what you pay for". The current system is "use = cost".
>For example, a common idea is that we should tax trucks more than other cars because they cause a large amount of damage to our roads.
And this is exactly why we should have net neutrality. If there is net neutrality on roads then we can just tax by axle weight. If there is no net neutrality then road companies would come up with a weird classification system that is completely independent of axle weight. For example. S-Pedelecs in Germany are just unthrottled electric bicycles that go faster than 25km/h. They are basically classified as a moped even though they are much lighter. Road companies would then charge S-Pedelecs more because of what they are classified as instead of how much they weigh. Truck companies will then try to develop trucks that aren't classified as trucks to avoid those higher fees (VPNs).
> Following that logic, the companies that encourage users to consume more bandwidth should be charged a price for that since they're the ones making money on it, and we don't want to raise costs on users.
That makes no sense. Just charge all commercial internet connections by traffic or capacity (oversubscribing does not count). You are so far away from "use = cost" that it's not even funny. The amount of brain twisting that is going on here is insane.
The conscientious way to do it is to determine what qualifies as a "reasonable" amount of consumption, then provide that level of consumption at a subsidized rate to all participants, then let market forces kick in if someone consumes more than that. Then the rub is to define "reasonable", which obviously the infrastructure providers shouldn't be allowed to do.
There's no denying that the internet is essential communications infrastructure. And in this era of videoconferencing and work-from-home, the network should be built out such that everyone can stream good-enough-quality video at peak hours without congestion; that seems reasonable to me. The government should also guarantee the availability of this minimum level of service to all citizens. If the network can't handle that, then the infrastructure providers need to build it out. Of course, they will drag their feet and complain, but that's because companies are self-serving sociopathic AIs.
Except the "bad actors" are the ISP's customer. It's they who are asking for the bits to be sent. It's the ISP job to deliver the bits their customers requested.
The streaming services are not dumping bits on to the network like a chemical plant polluting a river. The streaming services are sending bits that the ISP's customers requested.
The streaming services are paying for their Internet connection, and ISP's customers are paying for their Internet connection, and it is the job of the ISP to connect the two.
If you can't currently handle the traffic:
* reduce the service that you offer, or
* build a better network.
The ISPs need to do their damn job.
"Extreme" here meaning ... the connection bandwidth that was explicitly paid for? Except for the fine print where the ISP notified the customer that they were going to horribly oversubscribe things. It amounts to fraud as far as I'm concerned.
The ISP either has to reduce their service speed or charge more.
This is not 'Net Neutrality'.
If data providers like Netflix want 'special service' then they can pay for it.
'Net Neutrality' is more like Carriers cannot charge more for email, than for games, than for messaging, than for something else.
Carriers should be able to charge whatever they want for whatever QoS (Quality of Service).
If Netflix wants more bandwidth with lower latency, fine, they can pay for that.
But Carriers cannot arbitrary charge 'more' to Netflix because they are 'richer' or because of the type of content.
Federal legislation needs to go further and separate content form data networks.
AT&T has a vast Content Empire that is in direct competition with Netflix, this is a gigantic conflict of interest.
AT&T can sell bytes of data at a quality of service. That's it. Maybe phones - so long as those phones can work on any network and other phones work on it's network.
Content? No way.
Same with cable distributors.
And more difficult to articulate but Apple shouldn't be able to compete with those in the App Store, for example and by law be very 'neutral' there as well: they have to treat everyone the same.
Why should Netflix pay for this? They aren't the one choosing to send traffic onto that network, the ISPs CLIENTS are. The ISP shouldn't have any ability to charge Netflix for actions their clients are taking - and they should have to treat all traffic that a client asks for equally.
Can you imagine an electric company trying to get some sort of fee from Samsung because they sell a lot of electronics that people use in their houses...
They can pay for better QoS, which will result in better QoS for their customers if they want.
Or their customers can, or both.
"Can you imagine an electric company trying to get some sort of fee from Samsung because they sell a lot of electronics that people use in their houses..."
That analogy doesn't work because Samsung, in that case, has nothing to do with the data flow. Netflix obviously does.
Netflix should not have to pay special fees because they are 'Netflix' or 'it's video' or 'it's movies' - but they should definitely have to pay fees relevant to QoS of their upload bandwidth. Just like you, I and everyone else.
Please, stop using QoS as a synonym for explicit prioritization. QoS strategies have advanced greatly since the 1990s, and the goal of providing better quality of service should not be used to defend obsolete non-neutral techniques. Net neutrality and QoS are not conflicting goals, and enforcing net neutrality is an excellent way to incentivize ISPs to transition to better QoS strategies.
If your mental model of QoS treats packet scheduling as a zero-sum game and views latency and bandwidth as inversely related (implied by one of your other comments in this thread), then you're more than a decade out of date. Business models based on such wrong ideas do not deserve any protection from public policy.
Yes, Netfix pays their ISP. They should never need to pay the customer's ISP. Peering should be cost neutral. ISPs shouldn't be allowed to double dip.
But they shouldn't have to pay 'just because'.
Netflix, the Debian mirror, my neighbor and I are all paying for our connections. If we saturate the agreed-upon bandwidth then the ISP's could offer to sell more bandwidth. If we don't, then it's up to the ISP's to fulfill their part of the bargain.
Imagine if Office 365 started charging email senders for storage, not recipients people were using all the storage they pay for, but because Microsoft oversold their product and didn't want to invest in new storage servers.
Item 1) 'nor reason to charge extra for Netflix'.
Of course there is a reason: QoS. You neighbour might want a low-latency, high bandwidth service that doesn't worry about packet loss. You might want a service which is better for downloads: no worries about latency, medium speed, no packet loss.
Different prices for different services.
Also - Netflix may choose to subsidize their service i.e. you don't even need an ISP bill with Netflix - it comes with the package.
2) Netflix, Debian, you and your neighbour are all paying different kinds of bills for different kinds of things. If Netflix's deal is that they get massive fast service until a certain threshold, after which their service is degraded ... when then users will see that degradation at their end.
What cannot happen is ISPs arbitrarily charging Netflix more for no reason, or charging for different kinds of content.
Everyone pays for a 'pipe' with different characteristics, ideally without price discrimination (i.e. if you want the same pipe as Netflix then you pay the same prices ass them), and that's that.
Also, kinda obviously, government emergency services (911, weather alerts, etc) being zero-rated just make sense.
I don't want zero rating to let FB subsidize plans that allow free access to FB. I think we can find some uses that avoid dystopia.
But then why even bother with the paperwork to get approved to be a part of the program? Why doesn't T-Mo just ignore usage below some average throughput speed for any traffic?
On top of that, anyone hosting content who wants to be zero-rated has to make 480p copies of all their video, which may be common practice, but certainly isn't free.
And what about content that isn't video on the first place? There are plenty of mobile games that require several gigabytes of download.
No matter what it is for, zero-reading creates an artificial scarcity.
There are definitely circumstances where it makes sense to give users free access to data, just like how it makes sense that you can call toll free numbers.
The opportunity for abuse is probably large enough to warrant that we can’t have nice things.
Here's an anecdote. Over 10 years ago, I worked for an ISP company in Russia. That was before they went draconian on the 'Net (beyond SORM-2, I mean) - I left around the time Russian government started to mandate blocking websites. Just to clarify - that was an age of rapid growth and users had a choice of ISPs (I had 7 possible to pick from), so providers had competed really seriously.
Which is why net neutrality wasn't a thing - on the contrary, providers were incentivized to set up local FTP servers. Uh, y'know, for warez, though, of course, officially ISPs just "didn't knew" what users were doing there - but that was before streaming services; even Steam was quite a novelty at the time. Those FTPs had faster access speeds (traffic shaping was turned off for their IPs entirely, so up to 100Mbps when 10Mbps connectivity was the norm) and unaccounted traffic. It was mutually beneficial - providers had saved (a lot) on uplink utilization and customers had exchanged content at much faster speeds. In '00s there were even citywide LANs communities, which were torn down only because of malware onset. Those were wild times.
Doing some funky shit like throttling certain traffic meant your users would be gone (people tolerated for a short while, then voted with their wallets). But we had to do this twice. First time it was disaster management, when the first uTP implementation happened. Users had updated their uTorrents and it was buggy and caused very high packet rate (and this is UDP we're talking about), so our edge routers started to choke on this UDP BitTorrent traffic. We had to identify those packets and push a rule that dropped them entirely. Second time was also about BitTorrent - in an university dorm, where we contracted to set up WiFi coverage - I don't remember the details but we had really struggled ensuring fair bandwidth distribution, as someone torrenting made network barely usable for others (because of radio interference, not bandwidth limitations), but we had to tune it down to make it work somehow.
Another story from those times. We had started to receive tons of complaints that YouTube was performing poorly. We've spent days trying to figure out what the heck was wrong there, and realized the problem was only manifested through one of the upstream providers. They had no clue either, so the temporary solution was to push a a bunch of excessive AS-PATH elements in BGP announce to deprioritize routing YouTube traffic from that direction, then wait until someone upstream figures it all out.
And yet another story is that we ran analytics (anonymized, we only looked at very coarse AS level traffic distribution) to understand where we talked to most and if we should peer with someone else to improve connectivity in those directions.
And, of course, we had blocked ports, such as tcp/25 or tcp/445. Would've been a disaster if we wouldn't have.
The morale of this is that as an ISP sometimes you have to violate neutrality in the interest of your customers, to ensure quality of service. Well, to think of it - QoS is inherently non-neutral since the whole point of it is to classify traffic and differentiate it. And sometimes it's hard to draw a line on what's fair and what's not. I mean, I questioned some things we did and only justified them as "well, I don't see any other options here to make it work". And I don't condone nor condemn those examples - just present them as an anecdote to say that there are always some nuances and sometimes things aren't exactly black and white.
Though when people speak about NN in the US they talk about shitty anti-customer moves like throttling Netflix trying to squeeze some money out of this.
Theoretically it should make access cheaper by allowing ISPs oversubscribe networks while still guaranteeing performance to certain customers but, in practice, I find it highly unlikely that savings would ever get passed on to the customer (instead converted into "shareholder value")
My understanding is most of these policies have always been targeted at the large streaming services that are putting the most burden on the networks and who often already have special interconnect agreements.
The claims that these policies would be aimed at small businesses seem largely to have not been realistic.
The whole situation with lying about what you’re ad spend is getting you seems like a much bigger small internet business issue.
"large streaming services that are putting the most burden on the networks"?
That is completely non-sensical. It is not streaming services that are creating a burden, it is the ISP's customers. The ISP's customers are asking for the bits. They are using their Internet service / connection to get what they want (video). Is HN 'causing' the traffic to flow over my ISP's pipes when I reply to comments, or is it me (the ISP customer) when I click on "reply"?
The streaming services are not dumping bits on to the network like a chemical plant polluting a river. The streaming services are sending bits that the ISP's customers requested.
If the ISPs can't deliver the traffic that their customers want then they need to architect their network to handle it.
ISPs are selling access to the Internet, streaming service are on the Internet, and so ISPs need provide it or stop advertising that they're providing Internet access.
The streaming services are paying for their Internet connection, and ISP's customers are paying for their Internet connection, and it is the job of the ISP to connect the two.
If the new investment was paid in part by Netflix and others like them, as they drive most of the increase in bandwidth, then the cost would be pushed to Netflix customers through Netflix.
Either way, end consumers pay what is needed to upgrade the network, otherwise the network is congested or the ISP goes out of business.
I would argue that ISPs should not have these massive profits, if they do then they are overcharging their customers. And the fix for that is to have actual competition, consumers must have multiple choices, which for the most part the US does not have in the ISP market as you have no sharing of last mile access and block municipal infrastructure at many levels.
I know how over-subscription works.
But tough shit. As an ISP customer I'm paying for $x/month for x bps. I've cut a cheque now provide me with what you advertised.
> If the new investment was paid in part by Netflix and others like them, as they drive most of the increase in bandwidth, then the cost would be pushed to Netflix customers through Netflix.
The streaming services are paying for their Internet connection, and ISP's customers are paying for their Internet connection, and it is the job of the ISP to connect the two.
Netflix and others for sure do not pay a lot for their Internet connection, they do not really have one in this context. Most of the traffic comes from their CDN nodes, these are place directly inside ISPs own network (a server with multiple 10Gbit connections), they do not pay the ISPs a lot for this as its also a large benefit for the ISP since otherwise this traffic would come over peering instead and would have to travel further as CDN nodes can be geographically distributed.
The TCO of the ISPs network investments and operation is paid by their end customers, the current low cost is only possible if their network is oversubscribed.
All these things are simply solved by having a competitive market, countries that have that pay much less in Internet subscription costs. Competition is enabled by municipal networks (the ones here do not offer their own Internet service, they put down fiber when other stuff needs to be put in the ground, then let ISPs connect to their network), or by forcing ISPs to share last mile connections to other ISPs.
The ISP either has to reduce their service speed or charge more.
How long until Comcast advertises its proprietary Comcast Network?
AOL / CompuServe here we come (again). Walled gardens for everyone.
When this arose, it was partly a lever to make their own offerings more attractive.
Turns out they mostly sucked at those offerings and have shut down or spun them off so it's less urgent right now, but don't assume it won't happen again!
Easy. If you operate a cell network, your bandwidth is extremely limited, so when it's congested, you throttle streaming video content so everything else is still fast. The same problems affect wired ISPs, but it's easier to run more fiber (often from a local office, not to homes) than to get more spectrum, install more towers, or create the next generation of wireless broadband.
The easiest, absurd case of cell networks falling over is at music festivals. They just don't have the bandwidth to handle thousands of people in a small area.
For example, there can be a lot of "lawful traffic" that is harmful to a network. T-Mobile's T&C say that these things are disallowed: "Uses applications which are designed for unattended use, automatic data feeds, automated machine-to-machine connections, or applications that are used in a way that degrades network capacity or functionality", "Uses applications which automatically consume unreasonable amounts of available network capacity". I'm sure someone here is going to "but fetching RSS automatically..." but I'm going to ignore those straw-man objections. If someone is doing something that harms the network and the enjoyment of other users, it does seem reasonable to restrict that.
Likewise, many ISPs deprioritize data if a user has hit a certain threshold of usage. It isn't throttling, but they give priority to users who don't use as much data given the shared nature of the connection. That seems reasonable to me. It allows heavy users to use as much data as they want while light users aren't impacted by their heavy usage.
Many mobile ISPs throttle types of content like video. That's certainly controversial, but has become common.
> It also prohibits requiring fees from websites or online services to deliver or prioritize their traffic to consumers
This always makes me wonder if that means that ISPs must deliver free transit. Most people aren't really aware of how money is paid to transmit things over the internet. For example, let's say that I want to transmit a video to a Comcast customer in LA. Can I hand it off to them in NY and say "it's your problem now since you can't charge me to deliver the traffic"? Or do I have to get it within a certain distance of the customer and pay for the transit myself? If Comcast won't advertise BGP routes non-locally if someone isn't wiling to pay them transit, is that a violation?
I know a lot of people say that they just want a "dumb pipe", but I think that's mostly because many companies are kinda scummy. We've seen ISPs do crappy things. But there is reasonable network management. For example, I've had friends who have worked at universities where 1% of the users end up consuming 50-75% of the bandwidth. They've done things like put BitTorrent traffic at a lower priority. They don't block it, but they do manage it so that the shared network works well for everyone. If a lab starts using a crazy amount of bandwidth, they don't want everyone else's usage to suffer. It's quite reasonable to manage traffic in good faith - and I think a lot of the no-management/dumb-pipe stuff comes from the fact that we've had some scummy ISPs.
This is true, but that's how politics works. ISPs abused their position and lost the public's trust so now there's going to be an overreaction in the opposite direction.
...1% of the users end up consuming 50-75% of the bandwidth...
The correct and neutral solution to this is per-customer fair queueing. (It's not my problem that there isn't any equipment to implement that.)
He is full of funny ideas which are silly. Often including long debunked ideas on race, gender, class, etc.
Yes, he was born rich. How did you know?
They never stop. Legislative lobbying. Massive Legal efforts. Attempts at influencing the executive/government activities.
Once they've made a gain, they rarely lose it.
From a network engineering perspective, it seems sensible to me that CDN servers are located as close as possible to end users. So I assume that implies residing in whatever data centers the ISPs use at their edge.
Is there some way to get the networking-efficiency benefits of those colo arrangements while still having net neutrality?
If a streaming provider has massive connection at a shared upstream peering location as an ISP, but their competitor doesn't, the result could likely be that the bandwidth is better to that provider, while it's congested going to anywhere else on the internet (including competitors). Is this a violation of net neutrality, and if so, by who?
Some other situations I can think of that are less clear:
"Sorry streaming service, we can't host your CDN appliance because we already have an appliance from your competitor and our agreement with them disallows it"
"Sorry streaming service, we can't host your CDN appliance because we have no more physical space"
"Sure we'll host your CDN appliance, if you pay $$,$$$,$$$ to cover the cost of expanding our datacenter"
"Sure we'll host your CDN appliance, it will cost you $,$$$,$$$ per year"
"Sure we'll host your CDN appliance, it will cost you $$ per month per client IP"
Even if we did have peering neutrality on the books, this wouldn't outlaw edge CDNs. It would just prohibit Comcast from charging Netflix more money for the same equipment or access to their network than, say, YouTube.
What does throttling traffic or charging customers different amounts for different sites have to do with whether the CDN machine will lower network operating costs?
(Other than that the law makes it clear ISP's can't run a over congested line to the backbone in hopes of artifically forcing CDN deals.)
Trump called Net Neutrality "Obamacare for the Internet" and gave Ajit Pai the power at the FCC to kill it. The GOP was all for "ISPs are private platforms" and "regulating ISPs violates their free speech" back then, when they thought they were on "their side".
To their credit, they were, kind of. Twitter decided to give Trump special treatment under their World Leaders policy, allowing him to break rules[0] with minimal consequences. They did this because Trump[1] gave Twitter clout and relevance that they wanted. This all changed after Jan 6; when a mob of extreme-right Trump supporters stormed the Capitol. Suddenly, big tech flip-flopped on Trump and decided they weren't going to serve extreme right-wingers anymore.
Republicans had taken tech companies as public utility for granted, while at the same time they were hard at work ensuring there would be no legal basis for actually regulating tech companies as public utilities. Yes, there's a few right-libertarian arguments[2] against this kind of regulation, but that entire wing of the GOP has been a lame duck for half a decade by now[3]. As far as I can tell, Republicans saw that liberals had been screaming their heads off about Comcast censoring the net, and that was apparently good enough justification to oppose Net Neutrality. The Stupid-Partisan wing of American politics wins again.
I'm not saying it's good that Twitter censors politicians that I don't like; of course. I'm saying that those politicians need to apologize and admit they were on the wrong side of the argument[4], because "censorship is OK when Comcast does it but not Twitter" is not a coherent argument. It's just self-dealing.
[0] Most egregiously: Donald Trump was exempted from DMCA 512 takedown notices, so if he used your song in a video and posted it on Twitter, you couldn't take down the tweet for stealing your song.
[1] More generally, any @POTUS account
[2] e.g. "How does Comcast pay for better routers if they can't double-bill Netflix"
[3] Source: I used to be deep into right-libertarianism back in college, during the "Ron Paul R[3vol]ution" days. As far as I can tell everyone involved either went alt-right, or left-libertarian. Or their name is Louis Rossman.
If you're wondering, I still support Net Neutrality and I think large social media platforms should also be regulated under common-carrier rules. However, I don't think even that should get Trump back on Twitter. The World Leaders policy was itself a common-carrier violation.
So inconsistency on matters of equal treatment and individual freedom is due to cynicism and political expediency? That doesn’t sound good
There's also a related problem in which both sides not wanting something their constituents want will use each other as an excuse to not do the thing. For example, Right to Repair polls very favorably with basically anyone, but politicians do not want to touch it with a 10 foot pole. It is an "antipartisan issue", one that has popular support but bipartisan opposition. One way you can kill an antipartisan issue is by turning it into a partisan one, so that your side's supporters shut up about it and the opposing side's supporters are deadlocked by yours. There have been attempts to do this by R2R opponents, by say, telling angry farmers that R2R actually only benefits rich, MacBook-toting liberals.
Fairly confident it existed pre-Ajit Pai.
It would be an NN issue if ISPs were to try to charge customers a different price for content located on their CDNs, or prioritize traffic going to sites hosted in their data centers.
Torrent-like algorithms do this. They localize the content while maintaining neutrality of services.
My guess, instead of charging netflix to place a CDN in their data center, they may offer youtube / netflix et all free CDN space/power, perhaps even PAYING youtube to put their stuff inside their network perimeter.
For those with American mobile phone plans, switch over to LTE or 5G, and run two "speed tests": One on Ookla Speedtest[0], and one on Netflix's fast.com[1]. If you don't have the top-tier plan on T-Mobile or AT&T, or have the $10/line "Premium Streaming" addon on Verizon (which pushes, but doesn't remove, the throttle), your speeds on Speedtest should appear quite a bit faster than on Netflix.
If you're seeing very low speeds on both tests, there's more likely something else at play (wireless interference, circuit congestion, poor signal, etc).
California's Net Neutrality law specifically outlaws this practice, and this is one of the big reasons carriers are upset about it. I'd recommend reading the text [2] of the law - it's fairly short and easy to understand, with definitions provided.
[1] https://fast.com
[2] https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml...
The entire point of SSL is to create an End-to-End encrypted connection between you and your target server. That includes anyone who can view and try to manipulate your traffic.
Hear me out . . .
A connection to the internet should be basically a dumb pipe, not filtering, accelerating, or slowing down anything.
However . . .
An ISP should be able to have a side-pipe to a specific service that provides for unregulated access to something thru that pipe.
For instance you might watch Netflix all the time and want to pay a couple bucks for a side-pipe access to Netflix at a consistent throughput. Or maybe you work in finance and want access to Bloomberg, or Fidelity.
Or maybe you work remotely and would love to access your Microsoft email and SharePoint with higher upstream throughput.
Or maybe you’re a gamer and want a lower latency link to your game.
Why can’t you have that?
It is things like that which drive me crazy. The intent of the law is great but the implementation is lacking.
The only reason Republicans want this blocked is because they see the writing on the wall when the state gets totalitarian control over communication (oddly enough, playing out right now in Russia).
Democrats don't want to do deal with the Monopolistic behavior of ISPs, which is just an alternate version of totalitarian control.
The common solution to appease both sides: break up the fucking monopolies into small township sized chunks. Both sides would support it. Why this is so hard?
The state of this country is a shame and we obviously need support for more parties with diversified political viewpoints.
https://arstechnica.com/tech-policy/2022/04/isps-cant-find-a...
(altairprime is correct btw. I just saw this by accident.)
https://arstechnica.com/tech-policy/2022/04/isps-cant-find-a...
It would be nice if the mods/dang would update the link.
One time one of my post's titles was changed from "end-to-end encryption" to "end-to-encryption encryption"
Not sure what article I had read though, it was quite a few years back.