But then the people actually working day-to-day need flexibility. So they end up creating extra spreadsheets off on the side where they work, but those get out-of-date.
During broad pre-build research (even beyond Jira), we found that spreadsheets consistently shadowed the real data in SaaS apps -- ranging from Jira to HR software and everything in between.
It's like taking the concept of materialized views in databases and applying it to all of life's little data pools. The data is what matters, and Jira is a tool for materializing in a certain way. But often, it's just as important to allow to be materialized and managed in a completely different way (spreadsheet views).
I love this and am going to pitch it hard to our product team. Thank you!
So anything that lets me use the Jira data that I'm forced to create, but in effective ways outside of Jira, is a win.