How to Conduct a Cognitive Walkthrough Workshop

"A cognitive walkthrough is a technique used to evaluate the learnability of a system. Unlike user testing, it does not involve users (and, thus, it can be relatively cheap to implement). Like heuristic evaluations, expert reviews, and PURE evaluations, it relies on the expertise of a set of reviewers to assess the interface.

Although cognitive walkthroughs can be conducted by an individual, they are designed to be done as part of a group in a workshop setting where evaluators walk through a task in a highly structured manner from a new user’s point of view."