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Thanks for the article, it was a good read and interesting. I have one thing to ask you about that really bothers me when companies do it. This gets old REALLY fast:

"Unlimited plan subject to terms and conditions."

Why don't you simply rename the plan if it's not really unlimited?

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Been burned legally a time or two - it's CYA language in case of blatant abuse. Our plans are for individual artists, it would be against terms, for 100 artists to get together, pay for one plan and load 10,000 works and use our newsletter module to send millions of emails.

We tech people often have the tendency to take things a little too literally. No company can really make an offer that is truly unlimited for a fix price if they have any variable costs.

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