Not in a casual comment. So I took some time to write a book that hopefully contains some insights if you're genuinely interested to know.
So did a bunch of other people;
For a gentle interest to modern tech critique I'd suggest Zuboff, Rushkoff, Lanier and so on, but to be honest of you want non-fictional/sci-fi accounts of the "Nineteen Eighty Four" and "Brave New World" type then I'd recommend starting with Postman, Illich, Ellul and Mumford as these lay firmer foundations.
IBM and the Holocaust (Edwin Black) is obviously worth a read in this context.
> Obviously there are unintended negative effects
Those are interesting. But so are the intended ones.
> but I think it's not certain how they'll play out.
I'd put good money it being uncertain too. :)