> We have a WhatsApp group where they can ask whether something is dodgy. They don't use it for chitchat, so anything that comes through, I treat urgently.
Until an older relative uses that same group for something completely unrelated.
This actually happened to me and I gave up. I support them through every channel now and the family whatsapp chat is a messy, happy heap of everything.
We have a separate chat group for that. It doesn’t work perfectly but it does work well enough.