Hey Mike; Not dumping on you personally, but the RTO claims to be 6 hours. I can understand that being a target, but we're at 32X that RTO target, with a communicated target date of another 12 or so days IIRC. That's literally two orders of magnitude longer than the RTO. I don't think any rational person would take that document seriously at this point.

I'll also ask (since nobody else has answered, I may as well ask you as well):

1. Are the customers actually being restored from backups (and additionally, by a standard process)?

2. Will the recovery also include our integrations, API keys, configuration and customization?