Mulan - Critics: 73 - Audience: 47
The Last Jedi - Critics: 91 - Audience: 42
Captain Marvel - Critics: 79 - Audience: 45
It's clear that audiences - and you can read this as "people who like movies and are willing to leave a review" - and critics are miles apart. This prompts the common retort: "so what?" I continue to argue that the purpose of movie critics, for many decades, has been to tell the broad audience if they will like the movie. That's it. It has not been to, for example, critically deconstruct the abstract themes of power dynamics in inequitable social system. This kind of analysis appeals to a small minority of viewers. It has its place, but it should not be the majority of critics using this kind of lens, which it is.
This leads us to today, where critic reviews are functionally useless for the broad audience. Said movie minority are of course very happy with the entire critic industry catering to their needs, and they argue vociferously to keep it this way, using all kinds of condescending arguments about our lack of culture and refinement. Sometimes I just want to see cool explosions and fight scenes, and there's nothing wrong with that.