> When critics diverge so far from the role of answering the question "what's a movie I would enjoy" then no, they're not doing their job.

There's no critic that can predict what you'll like, since tastes in films differ so much.

I have a friend I don't discuss movies with much, because we disagree on pretty much every single one we've both seen; it's literally impossible for a single critic to directly tell us both what we'd like.