I'm not sure I agree with that. You might be right, but it is definitely souring as companies get better at turning out daily lives into a consumerist panopticon.
It feels like every single piece of tech I might want to buy and bring into my house nowadays wants to spy on me. Or rather is spying on me.
A basic tv that I only ever use to play games on, wants to show me advertising. It wants to spy on the games I play and the shows I stream and show me ads. How sick is that? That's certainly not a benevolent good, by any measure.
Maybe we're at a crossroads where we could choose to be better, or choose to make more money. I think we passed the crossroad a while back and we're at least partway down the ugly path of tech. Maybe it's not too late to turn back.
At the same time, thanks to these ads, I remember spending a lot less time in front of screens compared to current kids/teens.
It's hard to agree with that statement knowing that Facebook allowed genocidal rage to fester on its platform, ultimately facilitating the Rohingya genocide[0].
The tech industry may be the most force for good in your life today, but when you take a step back to read about hardware manufacturing in China, state/privately-sponsored social media psyops, the industry's pushback against pro-consumer policy like right-to-repair, etc., etc., it's really hard to take a statement like that seriously.
0: https://www.nytimes.com/2018/10/15/technology/myanmar-facebo...
Makes me wonder if those engineers who worked for Nazis through IBM felt any remorse later, or if they were able to compartmentalize their work from their personal lives.
people are not satisfied. they are convenienced.
> Think about how much leverage industries like health care hold over people's lives, cause bankruptcies, and then compare that to tech products collecting usage analytics.
Well... healthcare bankrupting sick people is a uniquely American failure, tech being used to spy on everyone allows for far more control over people's lives. Look at china and their "social credit system". America already has it's own version of the same only instead of tracking how good a citizen you are it tracks how good a consumer you are. In china your social credit score could get you banned from trains and planes. In the US your Your consumer credit score determines how companies treat you, what they'll tell you their policies are, what services you get offered and how much you pay for things.
The effects of surveillance capitalism on our everyday lives is expanding all the time, but you're not allowed to know about it. You just see the bill from your insurance company, you don't know that you're paying more this year because people in your zip code spent more money at fast food restaurants. You just see the rejection letter from a job you applied to, you don't get to know that the company reviewed your social media accounts and recent spending habits and thought you spent too much money on alcohol. You just get to wait on hold while calling for service, but you aren't allowed to see that you've been moved to the bottom of the queue because they've used your cell phone number to see that you make less money in a year than the other people calling in.
Benevolence is not a feature of tech, it's a feature of people and so far they've mostly decided they want to use tech to control you. FOSS is the best hope we have right now, but it's still running on locked down hardware and processors that are controlled by a very small number of companies which have been backdoored and used to collect data on us as well.