Why we’ve canceled flights, and what we are doing to get back on track
news.alaskaair.com
news.alaskaair.com
There's little (but not zero) PR-speak here and little (but not zero) passive voice or blame on uncontrollable circumstances: it's a decent enough post-mortem.
In most countries, especially in East Asia or central/Eastern Europe, I never see companies say in public "we messed up and here's how". It's always caused by acts of god, unforeseeable industry conditions, etc. It's never mea culpa.
But speaking of Canada, it'll be a cold day in hell before Air Canada ever admits to being the worst major airline in the developed world.
I wouldn't agree more.
Then it goes on to cite a "picketing" event--that, hand to god, didn't cause any cancellations--while everyone knows it was a walkout.
Now, mind you, Alaska supports BIPOC pilots. Can't leave an opportunity to signal that hard on the table.
And, finally, Alaska has the best pilot remuneration. So good that the union and the company have been deadlocked for 3 years.
They simply can't resist the urge to write up this bunk. Nobody appreciates it. But everyone does it anyway. This could have been one paragraph that says there was poor management that led to a compounding effect. We don't have enough pilots. We should have adjusted the routes, but we just let it.
This is corporate whitewashing at the worst, and I am glad that the pilots have enough collective bargaining power to demand AlaskaAir to meet their demands.
I hate to suggest go on facebook, but facebook groups of pilots and general PNW aviation have tons of discussion about this, with many pilots themselves voicing comments about their opinion and experience w/ Alaskair.
> Now, mind you, Alaska supports BIPOC pilots. Can't leave an opportunity to signal that hard on the table.
Exactly, I don't want to know how they are training new BIPOC pilots, I want to know how they are getting the old ones back. The fact that they will have mostly inexperienced pilots is far from ideal.
Besides, I don't care if my pilot meets a BIPOC quota, I want the _best_ pilot they can find. Their situation is quite dire and they should get their priorities in check.
If you wish to improve way you hire in an industry like the airlines, where candidates make multi-year and even multi-decade commitments to one of a very few companies, this requires you to invest in a recruitment pipeline, and do outreach. This is part of it.
Career search is terrifyingly inefficient. People don't just land in jobs randomly, but they often don't realize the best career path and pick that one. Rather, labor market has a variety of structural inefficiencies and a strong component of path dependency. If your friends are all going into programming, you might think about it more seriously and decide to go into programming. If you were a white kid and none of your friends are into programming and every time you saw a programmer it was some, say, some very talented young woman of Indian descent in a sari, making references to Diwali that you didn't understand, well, you might not think programming is the career path for you. But if someone puts a bunch of ads in your neighborhood and bus stop and the newspaper and the local community college for a career in programming, emphasizing that you're welcome there too, that might change, and you might find some people you can relate to there, easing your onboarding into the community in general until you understand and can make all the jokes about Kennedy Steve squawking 7500 at the ramp.
Airlines also tend to hire out of the airforce - letting the government do the work of training pilots. The airforce is (and was) disproportionately white and male compared to the general population. It seems perfectly reasonable for airlines to hire trained pilots out of the airforce.
I'm not really sure what you're saying with this comment. As I read it - it seems like you're suggesting that, wittingly or unwittingly, airlines are racist and their racism is so severe that it overrides their financial incentives to source pilots from as wide a pool as possible. And, your reason for believing this, is that you notice airline pilots are often old white men.
Does this sound concerning for anyone? Not only does it come across as racist, but I would expect a company would get the best candidate they can find for these life critical positions. I don't care about the color of their skin or ethnicity, I only are that they are able to excel at their job, as people's lives are literally at stake now. I couldn't care less that they meet or didn't meet some diversity quota.
It's not even remotely the same experience as cattle-class coach. It's expensive, but if you have the money, it's worth every cent. Global Entry has let me bypass MULTI-HOUR-LONG lines for immigration. I hand over our passports and our Global Entry receipts, the agent scans them, and says "Welcome back." That's it. Security? Priority line, I don't take off my coat, belt, or shoes, I don't go through the naked scanner, and I only pull out my electronics because my charger bag has so many wires that it looks like someone's trying to hide a bomb somewhere (so I scan it separately, if they want to look inside, they can and it's a lot quicker).
It's not really fair. It really is me leveraging the fact that I have enough money to pay problems to go away. But it does work. And one of the reasons it does is that Precheck/GE people know the routine.
> The TSA PreCheck® Application Program is only open to U.S. citizens, U.S. nationals and lawful permanent residents. [...] Global Entry, NEXUS, and SENTRI allow some foreign citizens to apply.
So I guess screw those other people, right?
Countries administer their own version of these trusted traveller programs for their residents since it relies on the ability to perform a mini-background check using that country’s customs and law enforcement databases and apparatus.
UK: https://www.gov.uk/registered-traveller
Canada: https://www.catsa-acsta.gc.ca/en/trusted-travellers
Singapore: https://www.ica.gov.sg/enter-depart/for-singapore-citizens/o...
Aren't Japanese companies, especially transportation companies, well-known for owning up to their mistakes?
It's sort of a fake mea culpa, in which the culpa isn't in reality mea, but is rather more structural and nobody wants to admit it.
They're mortified of people making the connection that labor has real power right now. They need to set the narrative that something else--COVID, weather, etc.--is causing less pilots to be available.
Which is that the airline pays peanuts and nobody wants to fly for it.
It's the same shit as the grocery up the street having a sign in their window asking everyone to bear with them because of staffing shortages. The sign's been up there for almost two years. They aren't fooling anybody.
> We have done this to show our sincere regret that this problem has occurred and to express our willingness and determination to both remember what happened and how important it is to maintain quality
Imposing building. I thought it looked cool and found it fascinating that this flagship is a monument to an error.
Hmm. I wonder. Why. That was. Hmmmmmmmmmmmmmmmmmmmmmmm.......
> more than 97% of its staff received at least one shot after the deadline this week.
If pilots and copilots are massively, massively over-represented in the remaining 3%, you might have a point, but that is a huge and unsupported assumption.
"airline industry" being the differentiator between what you listed and the original article's claim.
Also, the number you're referencing is United Airline's, so not even Alaskan.
> United Airlines mandated vaccines for staff in August and said more than 97% of its staff received at least one shot after the deadline this week.
All those discrepancies aside, you probably have a point. I don't personally believe it's _this_ reason alone, but I think it's at least a part of the issue.
https://www.alaskasnewssource.com/2022/04/04/cancellations-c...
> An Alaska Airlines captain, according to a news release from the airline, averages about $341,000 a year, but pilots say it’s not just about money — they also want work rule changes, job security and scheduling flexibility.
So, money doesn't seem to be it alone...
> work rule changes
interesting.
Just like you are doing here.
But ya, _people_ are just uninformed and building a narrative that isn't there.
Even if the narratives are inherently false, can't we at least consider why the mistrust is present instead of essentially accusing _people_ of a lack of logic and borderline calling _people_ crazy?
> if you're not a senior captain in a major airline, most pilots earn very low wages
Other airlines pay for this time, Alaska does not. Which is why they can't find pilots. Their overall pay is crap.
This seems to specifically imply that illness in training pilots and pilot trainers is the cause.
I would expect a more passive version to be "Trainings were canceled and delayed due to the Omicron surge..." which doesn't specify if anyone got sick.
Active voice there feels like they're shifting the blame to their employees, which is never a good look for an employer. I think they did the right thing by keeping it focused on their lack of planning/foresight.
It's going to be a looooonng summer.
It's pretty normal to have all lie-flat business/first-class flights between major business centres such as New York and London. You wouldn't know about them unless you were booking a first-class ticket in the first place, so they're not very visible.
I think the prices are the same as normal? Otherwise nobody would use them, of course.
Having worked in the industry previously, I’m not sure there are many city pairs where all business works but carriers such as La Compagnie have made it work for at least stretches at a time.
But some people will pay more for comfort. And most regular people are incredibly price sensitive, they'll suffer quite a lot just to save even 10 bucks on an airline ticket, so your hypothetical airline doing this strategy went bankrupt.
How much faster could blimps travel in these air currents?
A zeppelin properly built could be jet powered and travel quite fast, but a sailing zeppelin could do 60-70 “for free” probably. If it could get high enough.
And the air has to get back somehow or the Gulf Stream would fill Europe with air and North America would run out.
How many vacation days do you guys get per year?!? Only retired people would find it acceptable to turn an entire day wasted on travel to Europe into a 3 days waste (times two if you plan on coming back).
Unlike cruise ship, they can't fill the airship with fun activities. That travel will be just as boring as a car or train ride.
Also, when did Seattle flight museum get a Concorde? Its been a couple of years for me, but I'm surprised they have one. Looking on the website, it is outside...maybe we just missed it somehow?
A business class only plane would have ticket prices equivalent to business class tickets on a normal flight.
> The fee is currently $5.60 per one-way trip in air transportation that originates at an airport in the U.S., except that the fee imposed per round trip shall not exceed $11.20
The rest is covered by tax payers, not airliners specifically.
https://www.tsa.gov/news/press/testimony/2020/03/03/examinin...
But the pay and working conditions for new pilots is rather worse than it is for new programmers.
“An Alaska Airlines captain, according to a news release from the airline, averages about $341,000 a year, but pilots say it’s not just about money“
https://www.alaskasnewssource.com/2022/04/04/cancellations-c...
FWIW I just traveled on 4 flights with Alaska Air and this didn’t impact us at all.
I don't know what union bus drivers earn, but probably less than that? Median income is about $44k. It seems like a decent salary.
[1]: https://www.glassdoor.com/Salary/Alaska-Airlines-First-Offic...
Without this information, an explicit comparison is impossible.
I will have to check, but I don’t believe that I got a unique phone number in any of those emails.