AI-powered bots shut down legitimate seller accounts seemingly at random, while Etsy looks the other way on resellers who undercut authentic makers by peddling sweatshop-produced junk in clear violation of the spirit of the Etsy community.
AI lockouts are a huge problem on Amazon, too, not to mention many of the sites and services used by HNers. I've said it before and I will say it again:
How many more pleas like this will we see on HN? Or, hear from friends, colleagues, and relatives who have been locked out or denied access to an important service, either through no fault of their own or by an innocent action?
No warning.
No explanation other than "suspicious activity" or "violation of [vaguely worded] policy."
No human to call who can help troubleshoot, other than a tech-savvy friend or relative.
No recourse.
There needs to be a technology bill of rights, not just for people dealing with Google, Amazon, Apple, and Facebook, but also the myriad other technology operators which can disrupt our lives in an instant with some poorly programmed process or unanticipated edge case.