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The real "agony" I find when flying is the faff of getting to or from the airport at weird times of day. From the airport onwards it's usually a pretty relaxed affair whatever the time of flight. Wish I had one button/dial to balance price against that faff!

Maybe it's just a London/big city thing?

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I don't think this is a big city thing. I live in a medium sized city in the states and I hate going to the airport. 20-30m commute there, parking, walk, wait in line, go through the scanner, inevitable pat downs, cinch back up the belt, etc. Not what I look forward to. On our long term feature list is adding commute time and time to get through the airport to the timeline view as an optional setting, as well as potentially factoring that into our pain algorithm. This is really handy when you're flying to/from a big city like London or NYC, where airport choice my matter at a particular day/time. A similar long term add is factoring in having to go through customs on a layover. This is another awful part of the flight experience we can track and influence decision making through.

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