> “This is what happens when companies become Software Engineered"

But... people do use a very similar term, overengineered. Quite appropriately. You are absolutely allowed, encouraged, to call out someone specifying a product to the nines because they can. See Juicero, I'd argue Peloton, a.. decent proportion of products that involve Heroku or Kubernetes.

But so are engineers allowed to call out someone playing financial find-the-lady to obscure what they're really doing: using trust relationships built over decades, if not centuries, to fuck over customers.