And no one seemed to have thought "wait, I'm being a complete cunt here – every user who will have this 'feature' inflicted upon will hate it!"
Sorry-but-not-sorry for the strong language, but I've taken to hold people individually responsible for this kind of stuff. Excepting people in social/financial circumstances where they don't really have a choice, if you're doing this kind of stuff then you're just being a gigantic twat. These people are all fairly well paid, so none of this "just doing muh job" nonsense.
I just don't understand how people can do this kind of thing – I'm not surprised because I've seen it many times before, I just don't understand it.