What we want isn't review of automated decisions, what we want is openness, transperancy and clarity in the process. The problem people have isn't so much the appeals process it is the opaqueness and seeming arbitrary nature of the whole thing.
What we want isn't review of automated decisions, what we want is openness, transperancy and clarity in the process. The problem people have isn't so much the appeals process it is the opaqueness and seeming arbitrary nature of the whole thing.
If the signals used are made public, fraudsters will win every time. It’s the same with search engines- if they publish how a score is calculated, people will game it immediately.
Maybe the signals should be required to go through a review with authorities? Idk.
That isn’t to say there shouldn’t be some kind of way to escalate an appeal to a real human.
Of course keeping the fraudsters from DDOSing the crap out the appeals process will be a challenge! Because I could see them doing that…
But that's what a public court gets you.