Cases like this make me wish Google could be sued for $100,000,000 because it's clear that are they not following their own rules when it comes to banning accounts. This has REAL business impact, not to mention the implication of libel that the holder of the account did something to deserve to be banned. Yeah, I know: the business entered into an agreement with Google to abide by their rules and terms of service but when Google doesn't follow those rules I think they open themselves up to massive liability.