Loads of non-profits and small businesses that have surprisingly demanding tech needs but can't afford / don't understand / can't manage / have only a part-time need, etc.
If a business does not have someone knowledge about IT, how can they know that they have 'deficiencies' with regards to IT?
Things are the way they are and they think that's 'normal' because they don't know any better.
Small business: Please IT help my 5 year old laptop can't keep up and I swear it's not a virus. Yes, I updated everything
It's amazing watching friends/family outside of tech work. Within 2 minutes of watching someone's machine slow to a crawl, I open Task Manager on Windows and see they're out of RAM and their machine is heavily paging: Yeah, if you had another $40 8GB stick of RAM your machine would be significantly more responsive.