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I read that book. It opens with statistics on the number of photocopies made each year in the USA.

Interesting now that Xerox seems to be dropping the ball on making decent reliable copiers.

The question has to be asked - was the last time you copied a paper document (as opposed to printing one out - and maybe not even that :) )? Even the fed-ex kinkos (as major user of such machines) are closing down because people don't promote things with paper anymore. PARC has for years been trying hard to get Xerox to the right place with this - there are many things Xerox should do based on PARC work, like hybrid/functional object printing (which actually uses the mechanical service industry type infrastucture they have setup already). And Xerox is moving in the direction of services around servicing (CareAR, etc). Now the former head of PARC (Steve Hoover) is CTO of Xerox, there is a possibility they might actually do something.

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