DC sues Grubhub, claiming its app is full of hidden fees and jacked-up prices

When did GrubHub lose it's way and start nickel and diming their way in to fraud? It was pretty great in the late 2000s and early 2010s during college for finding different places to eat and getting delivery from somewhere new.

Was it the proliferation of middleman companies and operations like Door Dash and Uber Eats? As far as I can tell there has been no value add from them versus the restaurants employing their own delivery people. Just an increased chance in getting food that doesn't deliver well, will be cold on arrival, plus fees for delivering it across the city.

Delivery used to be free and the places that offered it were profitable.

I actually didn't realize that the Attorney General for the District of Columbia had this power. It's explicitly delegated by Congress here: https://code.dccouncil.us/us/dc/council/code/sections/1-301....

Every single food delivery service has hidden service charge fees and jacked up prices. Anything I order off DoorDash or UberEats is at least 30-50% more than ordering directly from the restaurant but that’s the cost of convenience.

Stop using the middleman companies: Uber eats, Doordash, grubhub, etc. just parasite off of restaurants. Often this is while providing a worse service for everyone than if you had just gone to pickup the meal yourself or gotten it through the restaurant's own delivery service.

It’s now a competitive advantage for restaurants to do their own local delivery again