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Comment by lurker91283 | Hacker News Reader

I moved over to Azure AD this morning (we only have a few devs and were already using Azure DevOps so this was doable). I requested that Okta cancel our account and let them know the reason was the potential data breach and their CEO's response on Twitter. Okta's response was that we signed an MSA agreement and that cancelling isn't an option, nor termination of fees.

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They sound like they're running the organisation like a dating site.

More reasons to look elsewhere.

Or like Adobe: https://news.ycombinator.com/item?id=30222165

Having just paid for Lightroom for a year this one really annoys the shit out of me.

You’re buying Okta when you get Adobe too. :)

> Okta's response was that we signed an MSA agreement and that cancelling isn't an option, nor termination of fees.

Interesting. Does this agreement also works the other way as well (Okta can't just decides to terminate your account no matter the reason)?

Okta is the Oracle of identity management.

https://auth0.com is the "still cares about customers" vendor

I'm not affiliated with them, just traumatized by working in IT

Auth0 was acquired by Okta (https://auth0.com/blog/okta-acquisition-announcement/), although Okta claims in the post that

> There is no impact to Auth0 customers, and there is no impact to HIPAA and FedRAMP customers.

Auth0 is run as an isolated subsidiary in its own infrastructure, with the old CEO still overseeing operations. Due to the massive difference in Okta & Auth0's implementations I don't see that changing anytime soon.

That's what ASCAP does too! Scummy!

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