>RPA replicates the work that these workers do by automating on the UI of the legacy application and replacing them. It is championed by ambitious business professionals who

>1) Don't know that a more elegant solution exists in the traditional IT world

>2) Don't receive enough support from the IT org to solve this business problem that is crucial to them.

>Therefore, such business professionals collaborate with consultants to spear-head RPA projects in the name of digitization, ushering in AI or similarly varnished back-doors.

Sounds like Conway's Law taken to an absurd degree and turned into a multibillion dollar industry.