Google’s Management Doesn’t Use Google+
theunderstatement.com
theunderstatement.com
That said, I believe G+ has public-facing benefit. It would be nice to see honchos above Vic Gundotra using it publicly.
I don't think what a "normal" person has done on Facebook over the past 5 years is a fair comparison. Facebook didn't even have a public "subscribe/follow" concept til last week, whereas Google+ launched with one. Also, these aren't normal people, they're the leaders/overseers of the company using (or not) a landmark initiative whose leader (Vic Gundotra) clearly thinks that ideally it'd be used for both your private and public interactions. At the very least, it'd look a lot better if they had accounts, tried making a public post (even just to congratulate the team publicly), and looked engaged.
If someone was sharing things that are private (our assumption), wouldn't it follow that they are sharing things that they have indicated (via some other means) are public?
For example, David Drummond's post on the Google Blog regarding Android patents (http://googleblog.blogspot.com/2011/08/when-patents-attack-a...). He has authored this post, indicated this is public but failed to share it publicly using G+. Is this not the purpose of G+?
These execs attend press events often where they openly voice their opinion in the public domain. It's a public company too and these people are actually accountable to the public.
However, it seems that although they share publicly when asked to by reporters and their open-ended questions they do not see G+ as a means to publicly share. They do not understand the value of information sharing and user generated content, the cornerstone of web 2.0. They are still stuck in a pull-based world driven by journalists asking questions. Facebook and Twitter understood the value of this change well by living through it (http://vaughan.io/post/10476571077/live-the-problem).
What we can draw from this is that its not going to be Google who jumps on the next big trend in social, if they can't even understand how to use their current product to its intended effect. They only built G+ because the concept was proven by Facebook and now they are just replicating it. Facebook will continue to lead the market here until the top executives like Larry, Sergey, Alan Eustace, etc. can understand their own product, its weaknesses and its strengths.
I write blog posts for my employer, on the employer's blog frequently. I never share them on my private accounts on social networks. Why should I? Thats not "cbs, person" thats "cbs, talking on behalf of Corp X". Even if I was in senior management I wouldn't want to dilute myself as a person by posting things on social networks that are not me.
You're basically arguing that google execs don't understand G+ because, they haven't mixed their personal and professional lives to a sufficient extent. That is a rather bold conclusion to draw. Maybe they're just private people.
It is impossible for me to use the product I work on day-to-day. It would literally kill me if I tried. Does that mean I'm unable to understand it?
"Further, I think it’s reasonable to assume a correlation between private use & public use: if you were constantly posting things on a service and each time you were given the option to make it public or private, surely sometimes you’d make it public, especially as a somewhat public figure wanting to help your own company’s new service get going."
This is fallacy, and it is not even persuasive fallacy.
I make significantly more private posts than I do public posts. I've made exactly two public posts since using it in the early field testing days, and have many more private posts. The friends in my circle tends to share privately, not publicly. You don't have to make public posts to use Google+.
We can say for certain that Google management do not make public posts. We cannot say for certain that Google management do not use Google+ at all.
As far the correlation in general, as I mention in the thread above, these aren't normal people, they're the leaders/overseers of the company using (or not) a landmark initiative whose leader (Vic Gundotra) clearly thinks that ideally it'd be used for both private and public interactions. At the very least, it'd look a lot better if they had accounts, tried making a public post (even just to congratulate the team publicly), and looked a bit more publicly engaged.
However, you didn't entitle your article, "Google Management Doesn't Care About Google+" You said, "Google Management Doesn't Use Google+". The former expresses your perception of Google strategy backed by the data you've collected. The latter is merely link bait.
I do congratulate you. The link bait worked.
If you are to make some sort of conclusion based on whether the boss is using it or not, you need to actually choose the boss. Vic is the boss of Google+, and he's made 150+ posts. Seems pretty good to me.
Dogfooding is nice and all, but some people are not part of their products' target audiences.
And, likewise, I'm sure Google's management uses Google Search on a regular basis.
"Management caring deeply about their company’s products and using them every day is almost always a prerequisite of making great products."
From my time on Google+, the Google+ team seems to be highly visible and doing a terrific job interacting on the site. It seems like a useful update is announced by the team - not management - almost weekly.
"Facebook CEO Mark Zuckerberg really does use Facebook all day."
Of course, quite obvious from the sheer volume of daily public posts Zuckerberg makes on Facebook.
It seems pointless to continue to dissect this post any further.
The news is that Larry didn't convince his management team and the board that G+ is very important for the future of Google.
The way this data is organized, I don't see any top executives not using Google+ that "should" be using it.
Just because the author mentioned that doesn't make it true.
http://www.oregonlive.com/business/index.ssf/2011/06/googles...
The author cites this article, which (ignoring the fact that it is an interview with Google ex-CEO) doesn't even mention Google Plus by name. Personally, I'd say that the author's post demonstrates that Google doesn't think Google Plus is central to the company's future.
Oh, wait.
http://www.businessinsider.com/larry-page-just-tied-employee...
I'd be pretty pissed if my salary was tied up in this and articles like this come out basically saying, "Your own execs don't think this is a good enough product to use themselves."
Regardless of how private they want to be, they should be using the product or at the very least have some assistant or intern posting for them. I'm pretty certain most celebs and top tech execs don't do all of their updates. You don't have to post private stuff, just make an effort to show you're using the product.
But Google+ isn't a product. It's more like an API that uses a graphic user interface to transfer personal data from users to Google. Google then uses that data to provide an actual product to its actual customers: advertisers.
..when management is also happens to be in the target market of the product. Quite a broad and incorrect generalization to kick off an analysis like this.
Given I have a finite amount of time to socialize my identity online, the value proposition of a service has to extend into emotion rather than pure pragmatism.
Fun and joy: maximize this for me and my loyalty follows. If you want me to switch, you had best maximize these more than the existing player.
In Googles case, the service just isn't fun. I always feel like I am missing things, it's hard to track comments you have read and the circle interface is klunky. Facebook has the same type of issues as an information service, but makes up for it in being a fun service for identity curation. Twitter is the best for a river-of-discourse type use case.
The reason Facebook and Twitter executives use their respective services is because that is the core product from the very beginning. Google+ on the other hand is a tertiary product. Just because management realizes they need a foothold in social doesn't mean that they should forcibly try to transmute themselves into the target market. Instead they should have people in charge of the product that care enough to use it naturally, and I think that's what they're doing.
Eric Schmidt admits he "screwed up" by not seeing the importance of social and the threat of Facebook. If Eric Schmidt really lived the problem (http://vaughan.io/post/10476571077/live-the-problem) he would have been actively using Facebook and Twitter too and would have reacted faster.
Are we to believe that people rise the ranks to a position of power where they suddenly need not debate issues in the public sphere and take the criticism that goes along with it?
Surely not. So wouldn't it then make sense to at least allow pseudonyms?
It's perceptions that matter.
I was mentioned in an early Googler's post and I still get barraged with stuff.
Zuckerberg would have come across this problem and would have prioritized it. Features like the Social Inbox and the constant revisions of the feed might be examples of this.
/sarcasm