I also haven't seen any work of his using ML, that may just be a buzzword thrown in the PR release. But if anyone's interested, I believe this is the paper alluded to in the article:
Clock synchronization: https://www.usenix.org/conference/nsdi18/presentation/geng
I think the TechCrunch article doesn't really explain their application of clock synchronization well. Here are the other relevant papers and my attempt at explaining the general idea below.
Network edge-based measurement (one-way delay?):
https://www.usenix.org/system/files/nsdi19-geng.pdf
Congestion Control:
https://www.usenix.org/system/files/nsdi21-liu.pdf
Each paper I've listed builds on the last. Their method to synchronize clocks made accurate and efficient measurement of one-way delay possible with commodity hardware. This measurement of one-way delay occurs at the edge, allowing them to "hold" incoming packets at the edge for extremely small periods to reduce congestion (latency) while maintaining throughput. From my understanding, traditional congestion control algorithms require rich telemetry from the entire network, which is likely not accessible in a public cloud environment. Balaji and clockwork's algorithms only need to make these measurements from the edge (which customers in public cloud have access to).
I'm curious to see how all this will scale for multi-region deployments. If the latency between VMs from region 1 and region 2 is significant, I wonder if the measurement will actually be useful in deciding to "hold" the packets.