On the managerial front (and PMs, to a lesser extent), I think the perma-demic calls for a different kind of work. Most devs love to be heads-down alone and cranking. Managers, not so much.
- Communications are different. I think we're all trying to figure out the "right" protocols[1] for video meetings, as an example. That kind of thing hits managers especially hard. Managers (and PMs) are there not to wrangle code, but to wrangle meetings so the devs can be more productive!
- Control changed. Micromanagement in any form (except via malware stalking) just got a lot harder. Even the softer "managing by walking around" doesn't work now. Delegation is more important than ever. And most managers were promoted into position because they did things well, not because they loosely lead things into happening. So it takes some manager (re-?)training.
- Leading vs Managing is a more important divide than before. When people are left to themselves more, they'll find ways to solve their own problems. Partly because people have to solve more of their own problems and partly because managers haven't caught up to how to manage in a perma-demic, that means workers are more likely to self-organize.[2]
- With the lack of human physical contact, we have to focus more on how to measure productivity than on the way it was perceived in the past. This is likely to shock many people, managers or not, who focused more on social aspects. Lots of "soft" measures like "happiness" or "asshole-free-ness" change when the social conditions change. We still don't want to work with assholes, but what that means is shifting.
- Other
- Profit?
Manager Hint: delegate until it hurts. Hurts you and the person you delegated to. Set up checkpoints. And be available to help. Especially with firefighting and scutwork. That helps your team grow and act independently. Even if we ever get back to the office, that habit will pay off.
[1] Pro- or anti-occupy, politically, they addressed comms problems with large open-air meetings meant to include everyone. We need to think along those lines.
https://en.wikipedia.org/wiki/Occupy_movement_hand_signals
[2] Yes, "organize" was an intentional pun. Unionization in lots of fields, lots of shops is on the rise. And a shocking number of strikes goes unreported in the mainstream media (I can't find my original source, so Bloomberg will do).
https://www.bloomberg.com/news/newsletters/2021-10-20/the-re...