I have never worked even close to any kind of industrial procurement, and I still know about McMaster-Carr, just because of how much people love using their website.
That's some good UX right there.
That's some good UX right there.
I mean, I can drill down to exactly what I need easily.
It looks old and outdated but it's so easy to use
(of course not every shopping cart converts to an order, and people still order things you don't have elsewhere, etc. But getting people on the site and engaged is half the battle, assuming you don't give them a reason to shop elsewhere.)