Why? Because I flew from Ukraine before the war with Covid? I was asking for an extra 2 weeks.
I think am entitled to a warning that I can read, like a prominent message from their Fi app.
I don’t* know why and you should have had that unforseen events factored into your international travel budget. How expensive can it possibly be to get a SIM card for 2 weeks in a foreign country? I’m not sure why you think the operator would give you free credit or be responsible for reminding you something so obvious. It’s obvious for me that I probably won’t have international roaming when I travel to foreign countries and will probably have to buy a local SIM.
Perhaps OP needs access to their 2fa accounts protected by sms?
(And yes, sms sucks for mfa but tell that to my bank)