This happened to a friend. His life was destroyed. The only person he could talk to was the FBI. They told him they get dozens of calls about this a week. On top of that, there's a exploit that allows anyone with a dot in their email to receieve any other person email it's been active for 19 years. Google doesn't care what so ever. Google has the worst infrastructure support. There probably needs to be regulation that if your a company making over 1B a year in revenue, you need to have a basic escalation procedure and human decency... or you can't make any tax deductions, and it claws back 10 years, and it applies to all share holders who own more than $1M in stock. Suddenly, they might answer the phone!