90% of Microsoft.com content has never been accessed (not even once)

What do the slides say just before this statement? "Unverified rumour"

For over a decade, I've consistently found navigating Microsoft's web assets to be a miserable experience. I've been doing a lot less of this in the last couple of years, but I doubt things have changed much in this regard.

Some of the content may indeed be well done and useful; its discovery, I suspect, remains difficult and arbitrary to a significant degree.

This is one reason I continue to remain deeply suspicious of their "web initiatives". In over a decade, they have refused or been unable to solve this basic problem.