Eh, the bigger banks I use have slicker websites, but not necessarily more functional websites.

Of course, we're talking about thousands of small institutions, they're going to vary wildly.

If my local credit union has an accessible branch office where I can speak to a human who can assist me, I have no need for technical support. Which is the way I prefer it anyways. Most financial corp tech that I've had to deal with has been trapped in an uncanny valley, doing a horrifying ineffective mimicry of secure services and account management. If they're incapable of crossing the divide to being actually good, I'd rather they'd just stay on the no-tech side.

Then why even bother? Really? You bank with some one that you feel like is good, but you won't tell people the name? Fine, you think that reveals TMI. Then don't tell us who you bank with, but tell us what bank you feel is good and the maybe some supporting reasons. You could do that without, "that's who I bank with".

Otherwise, this was a completely wasted/pointless use of electrons.

The question, though: is that to avoid more targeted attacks against you (like not telling people you own gold or bitcoin) or to avoid your bank becoming so successful that they can use their market position to become abusive to customers (like not telling people where you get your news on the off chance that you have a trustworthy source of news)?