Sorry about that experience. You can also check out https://rownd.io for more info. We wanted to show off a new feature called "unverified", but if you are having this reaction, others probably are as well.
Thank you for the feedback.
Thank you for the feedback.
Similar on the need for a phone call (what is this, a pizza?)--at least let me hide behind email. But then I'm probably not the target customer, so do as you will.
I totally understand the "set up a call" frustration. Since we just launched, we really want to talk to users or potential users and learn more about their use-cases. We manually onboarded our first customers (emailing snippets, etc) and learned so much about their needs and painpoints, we wanted to keep that going for a while as we grow.