Honestly, just the title of this post has caused me to lose some trust in Adafruit as a company. It's so completely passive and doesn't explain what actually happened. It feels like it was intentionally written to avoid attracting attention, but then attracts attention because of how vague and weird it is.
What are they supposed to do, say "Jeff the intern fucked up badly, and Christine let them do it"?
What is this criticism supposed to mean?
It's not about singling out individuals, it's about Adafruit as a company taking responsibility for their mistakes. The phrasing in the post makes it sound like the breach was something that happened to them, vs being the direct result of the company's actions.